Reporting Latency Related Issue (NA Data Center)

[Kalsoa]

Name of your Internet Service Provider (ISP): Comcast
Ticket or reference number from your ISP: None, they refuse to acknowledge it is them.
State/Country: Pennsylvania, USA
Date/Time: Started late November/early December, All times of the day, worse during Prime time hours.
Frequency (How often does the issue occur?): All the time
Content: It happens during all content, instances, open world, etc.
Which in-game World were you playing on when the issue occurred? Brynhildr
Traceroute records:

Tracing route to 184.107.107.176 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.0.0.1
2 6 ms 7 ms 7 ms 96.120.63.29
3 8 ms 6 ms 8 ms te-0-2-1-1-sur01.ross.pa.pitt.comcast.net [68.85
.156.181]
4 7 ms 7 ms 7 ms te-0-0-0-2-ar03.mckeesport.pa.pitt.comcast.net [
69.139.194.249]
5 * * * Request timed out.
6 53 ms 59 ms 41 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

7 48 ms 55 ms 43 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

8 28 ms * 38 ms 4.59.178.62
9 54 ms 42 ms 46 ms te5-5.cr1.mtl.iweb.com [184.107.1.65]
10 74 ms 41 ms 27 ms te7-3.dr9.mtl.iweb.com [67.205.127.214]
11 28 ms 39 ms 28 ms 174.142.115.218
12 40 ms * 28 ms 184.107.107.176

Trace complete.

[Pathia]

Any chance we'll get an update on this anytime soon? It's still going on, and my routing path is the same as in my original post.