Name of your Internet Service Provider (ISP): Comcast
Ticket or reference number from your ISP: 033427363
State/Country: Georgia/United States
Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): Started around 11/26/2015. Tends to occur between 8PM and 11PM EST.
Frequency (How often does the issue occur?): Every night
Content (Which content were you playing in-game when the issue occurred?): Everything. Gathering, crafting, using the market board, raiding, instances, dungeons, trials.
Which in-game World were you playing on when the issue occurred?: Exodus
Traceroute records (optional) (Learn how to generate traceroute record):

C:\Users\Me>tracert 199.91.189.74

Tracing route to 199.91.189.74 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 9 ms 10 ms 96.120.4.65
3 16 ms 8 ms 9 ms 68.85.90.141
4 21 ms 12 ms 13 ms ae-6-0-ar01.b0atlanta.ga.atlanta.comcast.net [68.85.111.9]
5 17 ms 11 ms 29 ms lag-5.ear2.b0atlanta2.Level3.net [4.68.71.45]
6 193 ms 210 ms 219 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
7 153 ms 218 ms 59 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
8 36 ms 49 ms 35 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
9 48 ms 44 ms 48 ms 192.34.76.10
10 40 ms 49 ms 43 ms 199.91.189.242
11 45 ms 42 ms 42 ms 199.91.189.74

Trace complete.