Name of your Internet Service Provider (ISP); Comcast/Xfinity
Ticket or reference number from your ISP. Don't have a ticket number, I contacted them directly over live chat. They assured me that any lag issues were resolved on their end, but I am still having issues with FFXIV
State/Country; USA - Ohio
Date/Time; It is on, and off, throughout the day. The launcher gives me issues, then I randomly 90k from the server when logging on. The majority of the lag issues happens around 8:50 PM EST (sometimes it starts earlier) and continues past midnight
Frequency (How often does the issue occur?) On a daily basis starting on December 5th
Content (Which content were you playing in-game when the issue occurred?); Void Ark, Final Coil Bahamut, Overall World (like interacting with the MB, retainers, etc), Seal Rock (THIS is where it occurs the most!)
Which in-game World were you playing on when the issue occurred?; Balmung