Name of your Internet Service Provider (ISP) : Comcast
Ticket or reference number from your ISP. N/A Comcast says no ticket
State/Country Virginia/ United States
Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.) December 5 2012
Frequency (How often does the issue occur?) afternoon evening
Content (Which content were you playing in-game when the issue occurred?) all dungeons and raids
Which in-game World were you playing on when the issue occurred? Behemoth
Traceroute records

1 <1 ms <1 ms <1 ms 192.168.0.254
2 8 ms 8 ms 8 ms 96.120.107.17
3 8 ms 11 ms 8 ms xe-10-0-3-sur03.dalecity.va.bad.comcast.net [162.151.74.253]
4 11 ms 23 ms 9 ms ae-55-0-ar01.capitolhghts.md.bad.comcast.net [68.86.204.17]
5 * 12 ms 12 ms lag-5.bear2.Baltimore1.Level3.net [4.68.71.117]
6 * 14 ms 13 ms ae-19-16.ebr3.Washington1.Level3.net [4.69.204.178]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 153 ms 236 ms 44 ms ae-5-5.car1.Montreal2.Level3.net [4.69.141.5]
11 58 ms 26 ms 33 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
12 26 ms 26 ms 25 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
13 55 ms 63 ms 56 ms 192.34.76.10
14 55 ms 56 ms 55 ms 199.91.189.242
15 55 ms 57 ms 59 ms 199.91.189.40