Name of your Internet Service Provider (ISP): comcast
Ticket or reference number from your ISP. none said it was FFXIV
State/Country New Jersey
Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.) starting Nov 29th, around 8:30-9:00PM eastern till around 12:00 AM
Frequency (How often does the issue occur?) everyday
Content (Which content were you playing in-game when the issue occurred?) dungeons, raids, world content
Which in-game World were you playing on when the issue occurred? Balmung