Reporting Latency Related Issue (NA Data Center)

[MercAB3]

Internet Service Provider (ISP) : Comcast
Ticket or reference number from your ISP: CR534222875
State/Country: Pennsylvania, USA
Date/Time: Starting Nov. 26th
Frequency: Every night starting around 9:00 PM EST
Content: Mainly occurs in Dungeons
In-game World: Balmung
Traceroute records:

Tracing route to 199.91.189.30 over a maximum of 30 hops

1 <1 ms <1 ms 1 ms router.asus.com [192.168.1.1]
2 38 ms 20 ms 29 ms 73.175.64.1
3 * * * Request timed out. (This hop does not respond to ICMP)
4 12 ms 11 ms 11 ms te-0-0-0-6-ar01.lancaster.pa.pitt.comcast.net [69.139.194.37]
5 19 ms 20 ms 19 ms he-0-9-0-0-ar01.mckeesport.pa.pitt.comcast.net [68.86.147.105]
6 * 20 ms 20 ms 4.68.71.133
7 51 ms 51 ms 50 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
8 55 ms 49 ms 50 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
9 51 ms 52 ms 52 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
10 64 ms 64 ms 68 ms 192.34.76.10
11 65 ms 64 ms 69 ms 199.91.189.242
12 65 ms 64 ms 63 ms 199.91.189.30

Last night I sent pings to each hop starting with the NA Data Center and working backwards. The 192.34.76.10 hop was the last hop to report packet loss each time I sent pings. 4.59.178.74 reported no loss.