Reporting Latency Related Issue (NA Data Center)

[mcspamm]

Name of your Internet Service Provider (ISP):
Rogers Communications

Ticket or reference number from your ISP.
N/A

State/Country
Canada

Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.)
Started around 11am EST on Mar 9, 2017 (day of Patch 3.55b). Has been happening all day since then.

Frequency (How often does the issue occur?)
Hard to tell, it's sporadic. In Diadem, there were periods where I would disconnect repeatedly every 5-15 mins. If I had to guess, I'd say I'm see lag spikes or disconnects every 10-20 mins.

Content (Which content were you playing in-game when the issue occurred?)
Diadem, The Dragon's Neck, in my FC workshop, idling in the Gold Saucer.

Which in-game World were you playing on when the issue occurred?
Malboro

Traceroute records (optional)

1 <1 ms <1 ms 1 ms (Router)
2 1 ms 1 ms 1 ms (Modem)
3 12 ms 10 ms 12 ms 99.227.64.1
4 12 ms 33 ms 17 ms 8077-dgw02.ym.rmgt.net.rogers.com [69.63.255.109]
5 30 ms 31 ms 54 ms 209.148.232.77
6 13 ms 10 ms 16 ms 209.148.230.14
7 * * * Request timed out.
8 * 26 ms 27 ms be2093.ccr22.ymq01.atlas.cogentco.com [154.54.44.106]
9 18 ms 20 ms 25 ms hu0-4-0-0.ccr22.ymq02.atlas.cogentco.com [154.54.31.221]
10 17 ms 20 ms 22 ms 38.122.42.34
11 * * * Request timed out.
12 29 ms 20 ms 19 ms 192.34.76.2
13 21 ms 24 ms 22 ms 199.91.189.234
14 17 ms 22 ms 17 ms 199.91.189.24


1 <1 ms 1 ms 1 ms (Router)
2 1 ms 2 ms 1 ms (Modem)
3 11 ms 12 ms 25 ms 99.227.64.1
4 14 ms 12 ms 15 ms 8077-dgw02.ym.rmgt.net.rogers.com [69.63.255.109]
5 18 ms 23 ms 15 ms 209.148.232.77
6 17 ms 21 ms 14 ms 209.148.230.14
7 * * * Request timed out.
8 19 ms 26 ms 17 ms be2093.ccr22.ymq01.atlas.cogentco.com [154.54.44.106]
9 24 ms 20 ms 17 ms hu0-4-0-0.ccr22.ymq02.atlas.cogentco.com [154.54.31.221]
10 22 ms 21 ms 18 ms 38.122.42.34
11 * * * Request timed out.
12 40 ms 18 ms 21 ms 192.34.76.2
13 21 ms 17 ms 20 ms 199.91.189.234
14 20 ms 23 ms 19 ms 199.91.189.24