Name of your Internet Service Provider (ISP): Spectrum/Time Warner Cable
Ticket or reference number from your ISP.:
State/Country: OH/USA
Date/Time: Since Saturday
Frequency (How often does the issue occur?): Continuously
Content: Trials, Dungeons, Raids
Which in-game World were you playing on when the issue occurred?: Hyperion
Traceroute records:
Tracing route to 199.91.189.57 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 8 ms 8 ms 142.254.149.85
3 25 ms 26 ms 21 ms agg63.clmjoh0802h.midwest.rr.com [24.95.86.17]
4 9 ms 15 ms 15 ms agg28.clmcohib01r.midwest.rr.com [65.189.106.56]
5 22 ms 15 ms 15 ms be27.clevohek01r.midwest.rr.com [65.29.1.38]
6 30 ms 22 ms 23 ms bu-ether17.vinnva0510w-bcr00.tbone.rr.com [66.109.6.70]
7 22 ms 23 ms 21 ms 0.ae1.pr0.dca20.tbone.rr.com [66.109.6.167]
8 * 2043 ms 2100 ms ge-7-1-6.pr0.chi10.tbone.rr.com [66.109.9.74]
9 * * 36 ms ae-2-12.bear1.Montreal2.Level3.net [4.69.203.129]
10 36 ms 35 ms 37 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
11 * * * Request timed out.
12 36 ms 36 ms 35 ms 192.34.76.2
13 36 ms 37 ms 37 ms 199.91.189.234
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.