Reporting Latency Related Issue (NA Data Center)

[MosImba]

Name of your Internet Service Provider: Spectrum (Formerly Time Warner Cable)
Ticket or reference number from your ISP: None Given
State/Country: Texas/United States of America
Date/Time: Jan.8th 2017-Jan.11th 2017
Frequency: Every 5-15 Minutes
Content: All Content. Raids. Dungeons. Trials. Leveling. Challenge Logs. Sitting Down. etc.
Which in-game World were you playing on when the issue occurred: Goblin
Traceroute records:

Tracing route to 199.91.189.26 over a maximum of 30 hops

1 5 ms 3 ms 3 ms 192.168.0.1
2 106 ms 26 ms 25 ms cpe-66-25-148-1.satx.res.rr.com [66.25.148.1]
3 115 ms 43 ms 43 ms tge0-0-9.snautxep01h.texas.rr.com [24.28.135.193
]
4 16 ms 28 ms 25 ms agg65.snantxvy01r.texas.rr.com [24.175.33.248]
5 30 ms 23 ms 53 ms agg23.dllatxl301r.texas.rr.com [24.175.32.146]
6 * * * Request timed out.
7 29 ms 37 ms 23 ms 4.68.72.117
8 * 625 ms * ae-2-12.bear1.Montreal2.Level3.net [4.69.203.129
]
9 77 ms 80 ms 81 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
10 * * * Request timed out.
11 549 ms 593 ms 539 ms 192.34.76.2
12 78 ms 78 ms 77 ms 199.91.189.234
13 94 ms 79 ms 78 ms 199.91.189.26

Trace complete.


I have contacted my ISP and they are seeing no problems with my connection. I have also tried PingZapper, WTFast, Larienx, etc.

[Callinon]

Name of your Internet Service Provider (ISP): Comcast
Ticket or reference number from your ISP. They don't believe it's real
State/Country Illinois, United States
Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): Ever since the 3.5 patch. Fairly frequently since then (every 5-15 minutes maybe)
Frequency (How often does the issue occur?): Every 5-15 minutes
Content (Which content were you playing in-game when the issue occurred?) Duties mainly, though I've seen it manifest in the outside world too, it's more common in instances
Which in-game World were you playing on when the issue occurred? Ultros (Primal)
Traceroute records (optional) (Learn how to generate traceroute record)

Tracing route to 199.91.189.26 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 <1 ms <1 ms <1 ms 10.0.0.1
3 20 ms 19 ms 14 ms 96.120.28.53
4 13 ms 12 ms 9 ms te-0-7-0-8-sur03.chicago301.il.chicago.comcast.net [68.85.180.45]
5 33 ms 27 ms 9 ms te-0-7-0-0-sur04.chicago301.il.chicago.comcast.net [69.139.203.218]
6 13 ms 14 ms 12 ms 162.151.45.69
7 * * * Request timed out.
8 * 60 ms 45 ms ae-1-11.bear1.Montreal2.Level3.net [4.69.203.133]
9 32 ms 32 ms 34 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
10 43 ms 39 ms 39 ms 10.2.0.1
11 36 ms 39 ms 39 ms 192.34.76.2
12 41 ms 37 ms 39 ms 199.91.189.234
13 39 ms 37 ms 40 ms 199.91.189.26

Trace complete.

This started on patch day and hasn't stopped since. Sometimes it disconnects me (90k or 90002) sometimes it doesn't, but it's always very clear network lag both in movement and inputs.

[Droleth]

Name of your Internet Service Provider (ISP): Shaw Communications
Ticket or reference number from your ISP: Ticket#39026184
State/Country: Alberta, Canada
Date/Time: Within the last week it has started
Frequency: Multiple times in a 10-30 min stretch.
Content: A10S
Which in-game World were you playing on when the issue occurred? Midgardsormr
Traceroute records (not sure where to get the IP)

[Shadowstrife]

Name of internet service provider (ISP) : Virgin Media. Ticket reference :Non,they can't see a fault my end. State/Country:United Kingdom. Date/Time:Since patch 3.5 I get 90002 disconnected message. Content:Happens randomly doing anything and had only since patch 3.5,there are quite a few threads/posts on forum with this issue too with people getting same as me only since 3.5.My internet is fine with everything else I do and other games. Game worldAether) Siren.Use PS4.

[MaximumJ]

Name of your Internet Service Provider (ISP): Comcast
Ticket or reference number from your ISP.:No ticket. Comcast says there is no problem on their end.
State/Country: CA/ USA
Date/Time: Started 24 hours ago
Frequency: Often. At least half a dozen times last night. The same again this morning, and again tonight.
Content: Everything from hunting in Coerthas West, zoning back to Limsa, and more than a few occasions in 4-man dungeons.
Which in-game World were you playing on when the issue occurred? Sargatanas

[Leknaat]

Name of your Internet Service Provider (ISP): COX
Ticket or reference number from your ISP.: not their problem
State/Country: CA/ USA
Date/Time: 24 hours ago and ongoing
Frequency: Very often up to once every 5 mins now.
Content: Everything - even idling at an aytherite
Which in-game World were you playing on when the issue occurred? Hyperion

Constant 90006 and extreme latency/freezing fastfowrd in game

Tracing route to 199.91.189.26 over a maximum of 30 hops

1 2 ms 2 ms 1 ms router.asus.com [192.168.1.1]
2 17 ms 9 ms 12 ms 10.71.160.1
3 10 ms 11 ms 11 ms ip68-4-14-242.oc.oc.cox.net [68.4.14.242]
4 12 ms 10 ms 11 ms ip68-4-11-10.oc.oc.cox.net [68.4.11.10]
5 12 ms 12 ms 18 ms 68.1.1.171
6 11 ms 11 ms 11 ms xe-9-2-2.edge2.LosAngeles9.Level3.net [4.53.230.205]
7 * 93 ms 89 ms ae-1-11.bear1.Montreal2.Level3.net [4.69.203.133]
8 * * 88 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
9 * * * Request timed out.
10 92 ms 91 ms 93 ms 192.34.76.2
11 89 ms 89 ms 103 ms 199.91.189.234
12 89 ms 93 ms * 199.91.189.26
13 * * * Request timed out.
14 91 ms * 90 ms 199.91.189.26

Trace complete.

[icklekins]

Name of your Internet Service Provider (ISP): COX

Ticket or reference number from your ISP: None, however, I have contacted my ISP several times to resolve this issue - they've replaced coax and splitters, they've rebooted our router many times, cleared our internet cache, and even had a truck working on the transformers in our area.

State/Country: California, USA

Date/Time: Lag was first noticeable on January 23, 2017 and since January 27, 2017 the lag has been so bad I have been disconnected from the game on multiple occasions while in the middle of instances. It is most noticeable at night, between 5pm and 6am, when I primarily play.

Frequency: Lag is constant but the hiccups happen once every few minutes, especially if I am performing an action. 90006 disconnects seem to have been happening every hour, though they happen most often in duties.

Content: Duties mostly - such as A12. In cities, running in the wild, farming, standing still at the aetherite.... even the music has been lagging. The game then "fast forwards" to catch up. The 90006 errors happen at random where ever I am in the game.

Which in-game World? Leviathan

Traceroute records:

Tracing route to 199.91.189.26 over a maximum of 30 hops

1 1 ms <1 ms 1 ms router.belkin [192.168.2.1]
2 10 ms 16 ms 10 ms 10.84.112.1
3 9 ms 10 ms 10 ms ip68-4-14-42.oc.oc.cox.net [68.4.14.42]
4 14 ms 10 ms 11 ms ip68-4-11-58.oc.oc.cox.net [68.4.11.58]
5 13 ms 13 ms 12 ms 68.1.1.171
6 13 ms 13 ms 13 ms xe-5-0-0.edge2.LosAngeles9.Level3.net [4.53.230.81]
7 * * * Request timed out.
8 109 ms * * ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
9 * * * Request timed out.
10 92 ms 90 ms 93 ms 192.34.76.2
11 94 ms 91 ms * 199.91.189.234
12 93 ms 90 ms 93 ms 199.91.189.26

Trace complete.

[4oh4error]

Constant disconnects/90006 error

Name of your Internet Service Provider (ISP): COX

Ticket or reference number from your ISP: None

State/Country: Arizona, USA

Date/Time: Getting disconnected at least once an hour if not more, usually while in a load screen, with error 90006 for the last week or so.

Frequency: Every hour

Content: Any loading screen can make me disconnect.

Which in-game World? Leviathan

Traceroute records:

Tracing route to 199.91.189.93 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.11.1
2 7 ms 6 ms 7 ms 10.34.180.1
3 9 ms 9 ms 9 ms 100.127.71.202
4 11 ms 10 ms 11 ms 72.215.229.20
5 11 ms 13 ms 10 ms lag-157.bear2.Phoenix1.Level3.net [4.28.82.53]
6 104 ms 107 ms 105 ms ae-2-12.bear1.Montreal2.Level3.net [4.69.203.129]
7 134 ms 135 ms 135 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
8 * * * Request timed out.
9 106 ms 109 ms 107 ms 192.34.76.2
10 113 ms 104 ms 104 ms 199.91.189.234
11 104 ms 105 ms 104 ms 199.91.189.93

[Brisingr]

Name of your Internet Service Provider (ISP): Arnet (Telecom Argentina S.A.)
Ticket or reference number from your ISP: 35qhs03
State/Country: Argentina
Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): Patch 3.5 release (01/16/2017), anytime
Frequency (How often does the issue occur?): It can be 0 to more than 5 times per day
Content (Which content were you playing in-game when the issue occurred?): Rarely while doing nothing (or be afk in computer), normally in duties (Alex Savage, like 2-3 times in Dun Scaith every time, lagging just in battle), always in hunts that have more than 20 people.
Which in-game World were you playing on when the issue occurred?: Jenova (Aether), normally in Idyllshire, but i happened in other words (and more times in Alex Savage and Dun Scaith worlds)
Traceroute records (optional):
1 <1 ms <1 ms <1 ms Broadcom.Home [192.168.1.1]
2 31 ms 30 ms 29 ms host22.200-3-60.telecom.net.ar [200.3.60.22]
3 30 ms 33 ms 31 ms host45.200-117-127.telecom.net.ar [200.117.127.4
5]
4 38 ms 40 ms 40 ms host52.181-88-64.telecom.net.ar [181.88.64.52]
5 51 ms 51 ms 55 ms host225.181-88-145.telecom.net.ar [181.88.145.22
5]
6 51 ms 51 ms 50 ms host1.200-117-127.telecom.net.ar [200.117.127.1]

7 52 ms 54 ms 54 ms host253.181-88-108.telecom.net.ar [181.88.108.25
3]
8 * * * Tiempo de espera agotado para esta solicitud.
9 * * * Tiempo de espera agotado para esta solicitud.
10 * * * Tiempo de espera agotado para esta solicitud.
11 * * * Tiempo de espera agotado para esta solicitud.
12 * * * Tiempo de espera agotado para esta solicitud.
13 * * * Tiempo de espera agotado para esta solicitud.
14 * * * Tiempo de espera agotado para esta solicitud.
15 * * * Tiempo de espera agotado para esta solicitud.
16 * * * Tiempo de espera agotado para esta solicitud.
17 * * * Tiempo de espera agotado para esta solicitud.
18 * * * Tiempo de espera agotado para esta solicitud.
19 * * * Tiempo de espera agotado para esta solicitud.
20 * * * Tiempo de espera agotado para esta solicitud.
21 * * * Tiempo de espera agotado para esta solicitud.
22 * * * Tiempo de espera agotado para esta solicitud.
23 * * * Tiempo de espera agotado para esta solicitud.
24 * * * Tiempo de espera agotado para esta solicitud.
25 * * * Tiempo de espera agotado para esta solicitud.
26 * * * Tiempo de espera agotado para esta solicitud.
27 * * * Tiempo de espera agotado para esta solicitud.
28 * * * Tiempo de espera agotado para esta solicitud.
29 * * * Tiempo de espera agotado para esta solicitud.
30 * * * Tiempo de espera agotado para esta solicitud.
Traza completa.
As a comment, I want to say I know I will always have a bit of lag due to my location, but i am really having troubles since the patch release (i always have problems when a patch release but normally they fix on the first maintenances) and I lag more while I have more people in battle on the same map (like 24 man raids or hunts), as long as they are not fighting, I am pretty good.

[EXTREME_MDP]

Name of your Internet Service Provider (ISP): COX Communications

Ticket or reference number from your ISP: don't have one. no problems with ISP.
State/Country: USA

Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): Since 2-6-2017 in the p.m. hours to current.

Frequency (How often does the issue occur?): constantly since beginning date, 2-6-2017. Freeze-up's lasts 1-3 seconds, and time in between them is random, on average in-between time is approx. 20-45 seconds.

Content (Which content were you playing in-game when the issue occurred?):
It happens when I'm in my subdivision, Lavender Beds with no one else around, while in ANY instance (duty/raid/dungeon/cinematic), in towns Idyllshire, Limsa,..any city/outpost/town. Lags even more around a lot of players in Idyllshire or in a raid, but just standing still looking at environmental animation locks me up too. Oh, and on mounts.

Which in-game World were you playing on when the issue occurred?: Goblin (Aether), but I've also tried Diobolos (Primal) and lagged just the same.

Traceroute records (optional):I would give you these but I don't know how to obtain them. I copy/pasted these form questions from the last person who posted in this forum, and just filled in my own information.

Please help because this has rendered my game unplayable for 2 nights in a row now. If not fixed, I see another night coming up. I miss my addiction!!