Name of your Internet Service Provider: Comcast Xfinity
Ticket or reference number from your ISP: CR646652931
State/Country: USA, Miami, Florida
Date/Time: It's not any specific time, it occurs throughout the day whenever i log in, within about thirty minutes of logging in, sometimes even sooner, and I'd have to reconnect and it repeats again and again.
Frequency: It's getting to the point where I cannot play the game comfortably.
Content: All
Which in-game World were you playing on when the issue occurred? Balmung
Traceroute records:

Tracing route to 199.91.189.30 over a maximum of 30 hops

1 5 ms 3 ms 4 ms 10.0.0.1
2 12 ms 14 ms 13 ms 96.120.97.41
3 21 ms 33 ms 18 ms xe-2-1-3-sur04.northdade.fl.pompano.comcast.net [68.85.230.17]
4 12 ms 19 ms 18 ms xe-1-0-11-0-ar02.stuart.fl.pompano.comcast.net [162.151.2.29]
5 17 ms 14 ms 11 ms be-10-ar01.northdade.fl.pompano.comcast.net [162.151.28.141]
6 16 ms 18 ms 18 ms be-20214-cr02.miami.fl.ibone.comcast.net [68.86.90.205]
7 14 ms 10 ms 11 ms hu-0-13-0-0-pe03.nota.fl.ibone.comcast.net [68.86.82.254]
8 20 ms 18 ms 19 ms 50.248.118.242
9 24 ms 14 ms 18 ms be2055.ccr22.mia01.atlas.cogentco.com [154.54.24.233]
10 33 ms 33 ms 40 ms be2123.ccr42.atl01.atlas.cogentco.com [154.54.24.197]
11 54 ms 48 ms 49 ms be2113.ccr42.dca01.atlas.cogentco.com [154.54.24.221]
12 49 ms 48 ms 49 ms be2807.ccr42.jfk02.atlas.cogentco.com [154.54.40.109]
13 54 ms 58 ms 53 ms be2916.ccr22.alb02.atlas.cogentco.com [154.54.41.61]
14 57 ms 58 ms 59 ms be2104.ccr22.ymq01.atlas.cogentco.com [154.54.43.21]
15 59 ms 58 ms 58 ms hu0-4-0-0.ccr22.ymq02.atlas.cogentco.com [154.54.31.221]
16 57 ms 58 ms 58 ms 38.122.42.34
17 60 ms 58 ms 59 ms 10.2.0.1
18 56 ms 56 ms 56 ms 192.34.76.2
19 57 ms 58 ms 58 ms 199.91.189.234
20 59 ms 58 ms 58 ms 199.91.189.30

Trace complete.

_____

After that I also did a PathPing.
Tracing route to 199.91.189.30 over a maximum of 30 hops

0 DESKTOP-F7N9S9U.hsd1.fl.comcast.net [10.0.0.112]
1 10.0.0.1
2 96.120.97.41
3 xe-2-1-3-sur04.northdade.fl.pompano.comcast.net [68.85.230.17]
4 xe-1-0-11-0-ar02.stuart.fl.pompano.comcast.net [162.151.2.29]
5 be-10-ar01.northdade.fl.pompano.comcast.net [162.151.28.141]
6 be-20214-cr02.miami.fl.ibone.comcast.net [68.86.90.205]
7 hu-0-13-0-0-pe03.nota.fl.ibone.comcast.net [68.86.82.254]
8 50.248.118.242
9 be2055.ccr22.mia01.atlas.cogentco.com [154.54.24.233]
10 be2123.ccr42.atl01.atlas.cogentco.com [154.54.24.197]
11 be2113.ccr42.dca01.atlas.cogentco.com [154.54.24.221]
12 be2807.ccr42.jfk02.atlas.cogentco.com [154.54.40.109]
13 be2916.ccr22.alb02.atlas.cogentco.com [154.54.41.61]
14 be2104.ccr22.ymq01.atlas.cogentco.com [154.54.43.21]
15 hu0-4-0-0.ccr22.ymq02.atlas.cogentco.com [154.54.31.221]
16 38.122.42.34
17 10.2.0.1
18 192.34.76.2
19 199.91.189.234
20 199.91.189.30

Computing statistics for 500 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-F7N9S9U.hsd1.fl.comcast.net [10.0.0.112]
0/ 100 = 0% |
1 2ms 0/ 100 = 0% 0/ 100 = 0% 10.0.0.1
0/ 100 = 0% |
2 14ms 0/ 100 = 0% 0/ 100 = 0% 96.120.97.41
0/ 100 = 0% |
3 14ms 0/ 100 = 0% 0/ 100 = 0% xe-2-1-3-sur04.northdade.fl.pompano.comcast.net [68.85.230.17]
0/ 100 = 0% |
4 15ms 0/ 100 = 0% 0/ 100 = 0% xe-1-0-11-0-ar02.stuart.fl.pompano.comcast.net [162.151.2.29]
0/ 100 = 0% |
5 16ms 0/ 100 = 0% 0/ 100 = 0% be-10-ar01.northdade.fl.pompano.comcast.net [162.151.28.141]
0/ 100 = 0% |
6 18ms 0/ 100 = 0% 0/ 100 = 0% be-20214-cr02.miami.fl.ibone.comcast.net [68.86.90.205]
0/ 100 = 0% |
7 17ms 0/ 100 = 0% 0/ 100 = 0% hu-0-13-0-0-pe03.nota.fl.ibone.comcast.net [68.86.82.254]
0/ 100 = 0% |
8 17ms 0/ 100 = 0% 0/ 100 = 0% 50.248.118.242
0/ 100 = 0% |
9 16ms 0/ 100 = 0% 0/ 100 = 0% be2055.ccr22.mia01.atlas.cogentco.com [154.54.24.233]
0/ 100 = 0% |
10 34ms 0/ 100 = 0% 0/ 100 = 0% be2123.ccr42.atl01.atlas.cogentco.com [154.54.24.197]
0/ 100 = 0% |
11 51ms 0/ 100 = 0% 0/ 100 = 0% be2113.ccr42.dca01.atlas.cogentco.com [154.54.24.221]
0/ 100 = 0% |
12 49ms 0/ 100 = 0% 0/ 100 = 0% be2807.ccr42.jfk02.atlas.cogentco.com [154.54.40.109]
0/ 100 = 0% |
13 53ms 0/ 100 = 0% 0/ 100 = 0% be2916.ccr22.alb02.atlas.cogentco.com [154.54.41.61]
0/ 100 = 0% |
14 58ms 0/ 100 = 0% 0/ 100 = 0% be2104.ccr22.ymq01.atlas.cogentco.com [154.54.43.21]
0/ 100 = 0% |
15 56ms 0/ 100 = 0% 0/ 100 = 0% hu0-4-0-0.ccr22.ymq02.atlas.cogentco.com [154.54.31.221]
0/ 100 = 0% |
16 58ms 0/ 100 = 0% 0/ 100 = 0% 38.122.42.34
0/ 100 = 0% |
17 --- 100/ 100 =100% 100/ 100 =100% 10.2.0.1
0/ 100 = 0% |
18 61ms 0/ 100 = 0% 0/ 100 = 0% 192.34.76.2
0/ 100 = 0% |
19 58ms 0/ 100 = 0% 0/ 100 = 0% 199.91.189.234
0/ 100 = 0% |
20 57ms 0/ 100 = 0% 0/ 100 = 0% 199.91.189.30

Trace complete.

____

And then I did a PathPing to the one where I get the packetloss

Tracing route to 10.2.0.1 over a maximum of 30 hops

1 6 ms 3 ms 4 ms 10.0.0.1
2 12 ms 14 ms 10 ms 96.120.97.41
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * 96.120.97.41 reports: Destination net unreachable.

Trace complete.