Reporting Latency Related Issue (NA Data Center)

[Xamarel]

Name of your Internet Service Provider (ISP) : Time Warner Cable

Ticket or reference number from your ISP: n/a, they believe it is not on their side, as a technician came out and fixed many of the connectivity issues last week.

State/Country: Texas/USA

Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): Had the issues sporadically before 3.3 launched, but since 3.3, this happens daily. It happens every day for sure at 6:30 PM.

Frequency (How often does the issue occur?) : It happens every day, at least once. This doesn't effect just me either, it's the PS4 and a MacBook Pro that are also affected.

Content (Which content were you playing in-game when the issue occurred?): Usually, it is when I zone into Duty Finder, or housing districts. More recently, it's been after cutscenes/when cutscenes would play, since I have them disabled.

Which in-game World were you playing on when the issue occurred? I play on Lamia primarily, but this happened on my alt on Excalibur as well.

[Orcrist]

Name of your Internet Service Provider (ISP) : Grande

Ticket or reference number from your ISP: N/A, FFXIV is the only game affected.

State/Country: Texas/USA

Date/Time: Primarily since 3.3, and every time I log in.

Frequency (How often does the issue occur?) : Every single login (Daily)

Content (Which content were you playing in-game when the issue occurred?): Usually whenever I use the duty finder, but also in cities or other maps.

Which in-game World were you playing on when the issue occurred? Balmung

Tracing route to 199.91.189.30 over a maximum of 30 hops

1 14 ms 9 ms 5 ms 192.168.0.1
2 * * * Request timed out.
3 23 ms 28 ms 28 ms 66-90-139-54.static.grandenetworks.net [66.90.139.54]
4 26 ms 28 ms 18 ms ae0-0.aggr08.wacotx.grandecom.net [24.155.121.170]
5 24 ms 30 ms 39 ms ae1-0.core01.gf01.dllstx.grandecom.net [24.155.121.43]
6 31 ms 37 ms 27 ms xe-1-1-0.0.aggr01.austtx.grandecom.net [24.155.121.156]
7 * * * Request timed out.
8 * * * Request timed out.
9 83 ms 89 ms 79 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
10 2635 ms 508 ms 657 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
11 1324 ms * 85 ms 10.2.0.1
12 100 ms 100 ms 88 ms 192.34.76.2
13 89 ms 87 ms 81 ms 199.91.189.234
14 94 ms 88 ms * 199.91.189.30
15 92 ms 78 ms 110 ms 199.91.189.30

Trace complete.