Reporting Latency Related Issue (NA Data Center)

[TKNItachi]

Name of your Internet Service Provider (ISP) - MyRepublic (Singapore)
Ticket or reference number from your ISP. - None. Service provider did a check and says that there is nothing wrong with the internet connection. I could watch Netflix with no issues.
State/Country - Singapore
Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.) Since about 4 days ago
Frequency (How often does the issue occur?) - All the time the last few days. I get disconnected trying to fish, fighting a mob, talking to retainer.
Content (Which content were you playing in-game when the issue occurred?) Any content. See above response to 'frequency'
Which in-game World were you playing on when the issue occurred? Excalibur

Grateful for assistance!

[Shizzle]

For the past 4 days have been experiencing poor connectivity with the NA data servers making playing unplayable disconnects every 2minutes in raid/dungeon and while out crafting in the world and latency showing as more than 2K and error 90002's. Now while I may suspect it could be a issue from my ISP's end due to extremely poor weather from flooding over weekend I am able to watch Netflix and the like without issues it seems to connecting to NA data servers that is causing grief.

Name of ISP : Optus Australia
Ref number from ISP - TBA on hold with my ISP for past 20minutes
State/Country : NSW/ Australia
Date/time when issue started : 3/6/2016 2100hrs AEST - 1100hrs GMT
Frequency: Constantly for past 4days upon login
Content played during the issues: Raids/Roulettes open world combat and crafting
Aether Data centre/ Server Faerie

Ping and tracert attached

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\***\****>ping 199.91.189.30

Pinging 199.91.189.30 with 32 bytes of data:
Reply from 199.91.189.30: bytes=32 time=665ms TTL=48
Reply from 199.91.189.30: bytes=32 time=279ms TTL=48
Reply from 199.91.189.30: bytes=32 time=283ms TTL=48
Reply from 199.91.189.30: bytes=32 time=285ms TTL=48

Ping statistics for 199.91.189.30:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 279ms, Maximum = 665ms, Average = 378ms

C:\***\*****>tracert 199.91.189.30

Tracing route to 199.91.189.30 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms www.routerlogin.com [192.168.0.1]
2 16 ms 16 ms 16 ms bla2.bng.optusnet.com.au [198.142.65.146]
3 * * * Request timed out.
4 16 ms 15 ms 59 ms 198.142.250.169
5 16 ms 15 ms 15 ms 198.142.139.112
6 15 ms 16 ms 15 ms 198.142.139.128
7 168 ms 180 ms 212 ms 203.208.174.149
8 201 ms 191 ms 220 ms 203.208.149.250
9 177 ms 199 ms 208 ms 203.208.149.254
10 217 ms 215 ms 217 ms 203.208.183.38
11 298 ms 308 ms 287 ms if-ae-8-2.tcore2.DT8-Dallas.as6453.net [66.110.57.81]
12 404 ms 292 ms 291 ms if-ae-2-2.tcore1.DT8-Dallas.as6453.net [66.110.56.5]
13 291 ms 290 ms 292 ms if-ae-23-2.tcore2.CT8-Chicago.as6453.net [64.86.79.120]
14 291 ms 292 ms 292 ms if-ae-3-2.tcore1.W6C-Montreal.as6453.net [66.198.96.45]
15 293 ms 294 ms 298 ms 66.198.96.50
16 288 ms 281 ms 282 ms 192.34.76.2
17 269 ms 268 ms 276 ms 199.91.189.234
18 * 285 ms 282 ms 199.91.189.30

Trace complete.

I'm usually averaging a ping of a constant 150ms to 250 ms usually when the connection is fine.