Name of your Internet Service Provider (ISP): Comcast

Ticket or reference number from your ISP: Comcast says there isn't an issue. Speed tests are fine, ping tests to google are fine.

State/Country: Michigan, US

Date/Time: 7-11pm EST, Dungeons are unplayable around 9pm (worst time)

Frequency: Very seldom happens during other hours than 7-11pm EST. During this time frame though, the lag will occur a few times per minute, where everything has to "suddenly catch up." Around 9pm though, the lag is so bad that there is almost more frozen frames than moving ones. :/ Makes it impossible to do anything but craft, and even that can be a challenge when the crafting window refuses to appear.

Content (Which content were you playing in-game when the issue occurred?): It's the worst in instances. You can notice it somewhat when crafting or in town when people suddenly jump to a new location. I'm not sure if it happens *more* in instances, or if I just can't tell as much when I'm out of them.

Which in-game World were you playing on when the issue occurred? Behemoth.

Tracert: I'm not really laggy right now, it's 10pm so the lag has died down quite a bit. I'll try to get another test tomorrow at 9pm. Hope this helps:


Tracing route to 199.91.189.40 over a maximum of 30 hops

1 5 ms 3 ms 4 ms 10.0.0.1
2 14 ms 19 ms 14 ms 96.120.42.149
3 16 ms 12 ms 14 ms te-5-7-ur03.flint.mi.michigan.comcast.net [68.87.185.77]
4 13 ms 18 ms 13 ms te-0-6-0-9-ar02.pontiac.mi.michigan.comcast.net [68.87.190.237]
5 17 ms 18 ms 16 ms ae2.bar1.Detroit1.Level3.net [4.68.71.33]
6 57 ms 203 ms 107 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
7 46 ms 214 ms 219 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
8 42 ms 40 ms 43 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
9 68 ms 53 ms 49 ms 10.2.0.1
10 55 ms 59 ms 51 ms 192.34.76.2
11 57 ms 48 ms 59 ms 199.91.189.234
12 54 ms 48 ms 49 ms 199.91.189.40