Reporting Latency Related Issue (NA Data Center)

[blizt]

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert 199.91.189.38

Tracing route to 199.91.189.38 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 5 ms 4 ms 3 ms lo0-100.WASHDC-VFTTP-354.verizon-gni.net [70.110
.28.1]
3 5 ms 10 ms 6 ms T2-8-0-7.WASHDC-LCR-21.verizon-gni.net [100.41.4
.132]
4 * * * Request timed out.
5 7 ms 8 ms 9 ms 0.ae3.BR2.IAD8.ALTER.NET [140.222.227.195]
6 * * * Request timed out.
7 * 40 ms * ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

8 51 ms 52 ms 52 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
9 * * * Request timed out.
10 42 ms * 40 ms 192.34.76.2
11 39 ms 43 ms 42 ms 199.91.189.234
12 51 ms 48 ms 51 ms 199.91.189.38

Trace complete.

ISP
Verizon

Ticket #
none

State/Country
Virginia, USA

Date/Time
May 5th 2016 12:00pm to 8:00pm EST (terrible lag today may 9th worse than ever)

Frequency
Every 5 to 10 seconds might freeze up game up to 10secs

Content
All

World
Excalibur

Haven't had any lag issues for well over a year, but since Thursday may 5th it has become impossible to play. at the moment FF14 will freeze up due to lag spike and might take 10 seconds or more before things start to move again.