Reporting Latency Related Issue (NA Data Center)

[Tonjiar]

Name of ISP: AT&T
•Ticket or reference number from your ISP: They will not open a ticket for this issue
•State/Country: Louisiana/US
•Date/Time: any day or night
•Frequency: everyday; latency comes and goes
•Content: Everywhere while logged in
•Which in-game World were you playing on when the issue occurred? Enthnal/Faerie

Below is some information you might find useful. The trace route is pretty common. I don't see timeout until after L3 Montreal end point. I don't know how that ties into the front of the load balancing of the server farm for Faerie but this should be a good point that somewhere in L3's network and transition to your Data Center there is a drop off. I'd say a routing issue but because it's not something that's completely is down it's probably be something more dynamic. Maybe there is a physical SPF or card issue for one of yours or Level3's network hardware that is having CRC errors and needs to be swapped out.