Reporting Latency Related Issue (NA Data Center)

[Gornith]

*Name of your Internet Service Provider (ISP) - Comcast/Xfinity
*Ticket or reference number from your ISP. - N/A - called them, they ran a test, all signs are showing it running in perfectly
*State/Country - Tennessee - US
*Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.) Started towards the end of January. Had no issues prior. Seems to get really bad to the point of unplayable around 5pm CST. Have not tried logging in later to see when the issue eases up.
*Frequency (How often does the issue occur?) - Has been happening every night for the past week (January, 25th started the disconnects 90002) Late last year, early this year I noticed very little lag, if any, and never a 90002.
*Content (Which content were you playing in-game when the issue occurred?) - All content. Questing, killing, gathering, crafting, walking around, even standing still you can see the game freeze for a few seconds every now and then, then get the 90002
*Which in-game World were you playing on when the issue occurred? - Leviathan. I have tried other characters on other worlds, they all have the same issue (Sargatans, Diablo, Adamantoise)

[Downdrop]

As title says, my route to SE's server destination has changed. Or at least it seems to have changed. The New York hop never appeared before.

Tracing route to 199.91.189.39 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     1 ms    <1 ms    <1 ms  10.1.10.1
  3     9 ms     8 ms     7 ms  96.120.36.173
  4     7 ms     9 ms     7 ms  xe-11-2-2-sur01.gardens.fl.pompano.comcast.net [68.85.83.241]
  5    10 ms    17 ms     9 ms  xe-4-1-3-0-ar02.stuart.fl.pompano.comcast.net [162.151.42.173]
  6    14 ms    13 ms    12 ms  hu-0-9-0-1-ar01.northdade.fl.pompano.comcast.net [69.139.182.37]
  7     *       14 ms    18 ms  ae13.edge2.Miami1.Level3.net [4.68.62.149]
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12    50 ms    69 ms    51 ms  ae-101-101.ebr1.Washington12.Level3.net [4.69.204.229]
 13    52 ms    50 ms    50 ms  ae-1-100.ebr2.Washington12.Level3.net [4.69.143.214]
 14     *        *        *     Request timed out.
 15     *       43 ms    43 ms  ae-1-11.ebr4.NewYork1.Level3.net [4.69.204.198]
 16    51 ms    49 ms    49 ms  ae-5-5.car1.Montreal2.Level3.net [4.69.141.5]
 17    49 ms    50 ms    50 ms  ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
 18    50 ms    49 ms    50 ms  ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
 19    72 ms    72 ms    72 ms  192.34.76.10
 20    72 ms    71 ms    72 ms  199.91.189.242
 21    72 ms    81 ms    72 ms  199.91.189.39

Trace complete.

Pinging 199.91.189.39 with 32 bytes of data:
Reply from 199.91.189.39: bytes=32 time=72ms TTL=239
Reply from 199.91.189.39: bytes=32 time=72ms TTL=239
Reply from 199.91.189.39: bytes=32 time=73ms TTL=239
Reply from 199.91.189.39: bytes=32 time=72ms TTL=239
Reply from 199.91.189.39: bytes=32 time=71ms TTL=239

Ping statistics for 199.91.189.39:
    Packets: Sent = 5, Received = 5, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 71ms, Maximum = 73ms, Average = 72ms

SE may manage to keep me as a customer after all. I hope others who have been experiencing this gawd awful lags over the past few months have also had it sorted out as well.

[Ryndilee]

~Name of your Internet Service Provider (ISP): Time Warner/Road Runner
~Ticket or reference number from your ISP: TBD
~State/Country: Wisconsin, USA
~Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): While I've been having some lag issues for a few months now, the constant 90001s and -2s started around 4:30 pm Central on Feb. 2nd.
~Frequency (How often does the issue occur?): 10-30 minutes in between
~Content (Which content were you playing in-game when the issue occurred?): Idling, running around, questing, chatting. I haven't been kicked out of any dungeons yet, though I assume it's just because I've only been in two dungeons since this started.
~Which in-game World were you playing on when the issue occurred?: Balmung
~Traceroute records (optional):
http://imgur.com/pj2uurg

Thank you!

[LunaKaeridge]

As title says, my route to SE's server destination has changed. Or at least it seems to have changed. The New York hop never appeared before.

Tracing route to 199.91.189.39 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     1 ms    <1 ms    <1 ms  10.1.10.1
  3     9 ms     8 ms     7 ms  96.120.36.173
  4     7 ms     9 ms     7 ms  xe-11-2-2-sur01.gardens.fl.pompano.comcast.net [68.85.83.241]
  5    10 ms    17 ms     9 ms  xe-4-1-3-0-ar02.stuart.fl.pompano.comcast.net [162.151.42.173]
  6    14 ms    13 ms    12 ms  hu-0-9-0-1-ar01.northdade.fl.pompano.comcast.net [69.139.182.37]
  7     *       14 ms    18 ms  ae13.edge2.Miami1.Level3.net [4.68.62.149]
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12    50 ms    69 ms    51 ms  ae-101-101.ebr1.Washington12.Level3.net [4.69.204.229]
 13    52 ms    50 ms    50 ms  ae-1-100.ebr2.Washington12.Level3.net [4.69.143.214]
 14     *        *        *     Request timed out.
 15     *       43 ms    43 ms  ae-1-11.ebr4.NewYork1.Level3.net [4.69.204.198]
 16    51 ms    49 ms    49 ms  ae-5-5.car1.Montreal2.Level3.net [4.69.141.5]
 17    49 ms    50 ms    50 ms  ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
 18    50 ms    49 ms    50 ms  ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
 19    72 ms    72 ms    72 ms  192.34.76.10
 20    72 ms    71 ms    72 ms  199.91.189.242
 21    72 ms    81 ms    72 ms  199.91.189.39

Trace complete.

Pinging 199.91.189.39 with 32 bytes of data:
Reply from 199.91.189.39: bytes=32 time=72ms TTL=239
Reply from 199.91.189.39: bytes=32 time=72ms TTL=239
Reply from 199.91.189.39: bytes=32 time=73ms TTL=239
Reply from 199.91.189.39: bytes=32 time=72ms TTL=239
Reply from 199.91.189.39: bytes=32 time=71ms TTL=239

Ping statistics for 199.91.189.39:
    Packets: Sent = 5, Received = 5, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 71ms, Maximum = 73ms, Average = 72ms

SE may manage to keep me as a customer after all. I hope others who have been experiencing this gawd awful lags over the past few months have also had it sorted out as well.

My hop before the Lv3 in Montreal used to time out *all the time* and now the problem seems to have gone away here as well.