Name of your Internet Service Provider (ISP): Comcast
Ticket or reference number from your ISP: >.>; lvl 1 support is a joke
State/Country: Pennsylvania
Date/Time: This problem occurs nightly anywhere between 7pm to 12am eastern.
Frequency: Nightly! Lag spikes occur roughly every 10-30 seconds, with the occasional smooth spots of a few minutes.
Content: This issue occurs in all content! Overworld, instanced dungeons, inn, you name it!
World: Leviathan
Traceroute records:
Okay! Here's where I get to have fun. So I traced the route off the server's IP that I ripped from the resource manager and pinged a silly number of packets off the server to get a feel for the frequency of packet loss. Seeing no more than 25 consecutive packets without loss at its best, I decided 50 packets was a fair enough number to ping off of each IP tracing my hops back till I found one without issue. The first ip in the series to lose packets was one that I keep seeing crop up time and again; 192.34.76.10 . Now I'm not sure whether this is a server that SE's NA datacenter has anything to do with, or if it might perhaps be a poor neglected local node of lvl3's. Without any real networking expertise and nothing besides the ip to identify the hop, I've got no clue what it is. It does seem a likely origin to at least a bunch of problems, however! Here are a bunch of links to cropped screenshots of command prompt trace routing and pinging fun! (Wish I could have spoil hid a bunch of the images, but I can't figure out how to make spoilers work >.>)
Route Trace!
11th Hop Ping
10th Hop Ping
9th Hop Ping
8th Hop Ping
6th and 7th Hop Ping
5th Hop Ping
4th Hop Ping
I have not included any closer than 4th hop as evidence because it would be kind of obnoxious to keep personal stuffs personal that close. Rest assured the trend remains the same of all clear till 192.34.76.10. lvl3's network shows some high latency pings, but I suspect this might be a case of decreased ping priority as a subsequent hop shows all clear.
Anyway! Hope this helps in getting things sorted, though I suspect there are many more with more experience and greater depth of understanding working on this problem than myself, so I'm unsure just how big a help this would be. Good luck and cheers!