Reporting Latency Related Issue (NA Data Center)

[Skaw]

•Name of your Internet Service Provider (ISP): Mediacom Cable Internet AND T-Mobile Mobile Broadband.
•Ticket or reference number from your ISP: Not a local issue. Whenever issues arise it's always in Canada, close to the data center.
•State/Country: Deleware, USA
•Date/Time: Feb 1st, 2016, 9:15 PM Eastern
•Frequency (How often does the issue occur?): Nightly for the most part of the last 3 or 4 months, usually between 6:30 PM and 10:30 PM.
•Content (Which content were you playing in-game when the issue occurred?): All content.
•Which in-game World were you playing on when the issue occurred?: Lamia
•Traceroute records:


Several 90002 disconnects tonight, first time it's been bad enough to make the game completely unplayable rather than just a huge inconvenience.

[Starbirth]

Name of your Internet Service Provider (ISP) Comcast
Ticket or reference number from your ISP. They say nothing is wrong on their end.
State/Country CA/USA
Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.) 4-11 pm
Frequency (How often does the issue occur?) Every night
Content (Which content were you playing in-game when the issue occurred?) It's everywhere
Which in-game World were you playing on when the issue occurred? Cactuar

Traceroute records

1 <1 ms <1 ms <1 ms 192.168.1.1
2 26 ms 10 ms 17 ms 96.120.14.145
3 12 ms 23 ms 9 ms xe-4-3-2-sur03.sacramento.ca.ccal.comcast.net [69.139.197.253]
4 14 ms 10 ms 8 ms ae-2-ar01.sacramento.ca.ccal.comcast.net [162.151.18.133]
5 * * 15 ms lag-7.ear1.Sacramento.Level3.net [4.68.71.29]
6 253 ms 170 ms 101 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
7 87 ms 94 ms 86 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
8 88 ms 104 ms 97 ms 4.59.178.62
9 96 ms 104 ms 94 ms te5-5.cr1.mtl.iweb.com [184.107.1.65]
10 112 ms 89 ms 97 ms te7-3.dr9.mtl.iweb.com [67.205.127.214]
11 100 ms 90 ms 90 ms 174.142.115.218
12 90 ms 91 ms 91 ms 184.107.107.176

Trace complete.


This has to get fixed from SE's end because there is nothing more I can do.

[Filter41]

Name of your Internet Service Provider (ISP): Comcast
Ticket or reference number from your ISP.: ?
State/Country: IL USA
Date/Time: Every Night, Every Day
Frequency: Constant
Content: Everything.
Which in-game World were you playing on when the issue occurred? Balmungg
Traceroute records: Level3 packet loss in montreal every time.