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  1. #1
    Player
    Skaw's Avatar
    Join Date
    Feb 2016
    Posts
    1
    Character
    Merase Urleaux
    World
    Lamia
    Main Class
    Gladiator Lv 60
    •Name of your Internet Service Provider (ISP): Mediacom Cable Internet AND T-Mobile Mobile Broadband.
    •Ticket or reference number from your ISP: Not a local issue. Whenever issues arise it's always in Canada, close to the data center.
    •State/Country: Deleware, USA
    •Date/Time: Feb 1st, 2016, 9:15 PM Eastern
    •Frequency (How often does the issue occur?): Nightly for the most part of the last 3 or 4 months, usually between 6:30 PM and 10:30 PM.
    •Content (Which content were you playing in-game when the issue occurred?): All content.
    •Which in-game World were you playing on when the issue occurred?: Lamia
    •Traceroute records:


    Several 90002 disconnects tonight, first time it's been bad enough to make the game completely unplayable rather than just a huge inconvenience.
    (3)
    Last edited by Skaw; 02-02-2016 at 11:33 AM.

  2. #2
    Player
    Starbirth's Avatar
    Join Date
    Nov 2014
    Posts
    89
    Character
    Nebula Starbirth
    World
    Cactuar
    Main Class
    Gladiator Lv 60
    Name of your Internet Service Provider (ISP) Comcast
    Ticket or reference number from your ISP. They say nothing is wrong on their end.
    State/Country CA/USA
    Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.) 4-11 pm
    Frequency (How often does the issue occur?) Every night
    Content (Which content were you playing in-game when the issue occurred?) It's everywhere
    Which in-game World were you playing on when the issue occurred? Cactuar

    Traceroute records

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 26 ms 10 ms 17 ms 96.120.14.145
    3 12 ms 23 ms 9 ms xe-4-3-2-sur03.sacramento.ca.ccal.comcast.net [69.139.197.253]
    4 14 ms 10 ms 8 ms ae-2-ar01.sacramento.ca.ccal.comcast.net [162.151.18.133]
    5 * * 15 ms lag-7.ear1.Sacramento.Level3.net [4.68.71.29]
    6 253 ms 170 ms 101 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
    7 87 ms 94 ms 86 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
    8 88 ms 104 ms 97 ms 4.59.178.62
    9 96 ms 104 ms 94 ms te5-5.cr1.mtl.iweb.com [184.107.1.65]
    10 112 ms 89 ms 97 ms te7-3.dr9.mtl.iweb.com [67.205.127.214]
    11 100 ms 90 ms 90 ms 174.142.115.218
    12 90 ms 91 ms 91 ms 184.107.107.176

    Trace complete.


    This has to get fixed from SE's end because there is nothing more I can do.
    (3)

  3. #3
    Player
    Filter41's Avatar
    Join Date
    Feb 2016
    Posts
    1
    Character
    Filter Ex
    World
    Balmung
    Main Class
    White Mage Lv 39
    Name of your Internet Service Provider (ISP): Comcast
    Ticket or reference number from your ISP.: ?
    State/Country: IL USA
    Date/Time: Every Night, Every Day
    Frequency: Constant
    Content: Everything.
    Which in-game World were you playing on when the issue occurred? Balmungg
    Traceroute records: Level3 packet loss in montreal every time.
    (3)