Game practically unplayable between 6pm-11pm cst, Severe lag spikes, stop and go motion for hrs on end, skills take 5-20 sec to go off, and game completely freezes sometimes in dungeons. Been only for about a week and a half now. Before that it was fine. All other times of the day/night game is perfectly fine with average ping between 20-50ms.


Name of your Internet Service Provider (ISP): Comcast

Ticket or reference number from your ISP. N/A they say its not on their end...

State/Country: Il, USA

Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): Over a week and a half ago, between 6-11 pm cst everynight.

Frequency (How often does the issue occur?): Everynight

Content (Which content were you playing in-game when the issue occurred?): all content, however worse in dungeons and raids.

Which in-game World were you playing on when the issue occurred?: Lamia

Traceroute records
Tracing route to 184.107.107.176 over a maximum of 30 hops

1 1 ms <1 ms <1 ms 192.168.1.1
2 35 ms 15 ms 19 ms 96.120.24.209
3 11 ms 10 ms 19 ms te-0-2-0-3-sur04.algonquin.il.chicago.comcast.net [68.86.118.237]
4 16 ms 13 ms 16 ms 68.87.232.197
5 * * * Request timed out.
6 37 ms 37 ms 40 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
7 33 ms 32 ms 41 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
8 52 ms 36 ms 32 ms 4.59.178.62
9 64 ms 54 ms 52 ms te5-5.cr1.mtl.iweb.com [184.107.1.65]
10 202 ms 265 ms 360 ms te7-3.dr9.mtl.iweb.com [67.205.127.214]
11 48 ms 46 ms 48 ms 174.142.115.218
12 40 ms 60 ms 84 ms 184.107.107.176

Trace complete.


Tracing route to 184.107.107.176 over a maximum of 30 hops

1 <1 ms <1 ms 6 ms 192.168.1.1
2 10 ms 27 ms 12 ms 96.120.24.209
3 19 ms 10 ms 20 ms te-0-2-0-3-sur04.algonquin.il.chicago.comcast.net [68.86.118.237]
4 14 ms 22 ms 14 ms te-2-7-0-7-ar01.area4.il.chicago.comcast.net [68.86.196.201]
5 * * * Request timed out.
6 34 ms 34 ms 38 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
7 40 ms 33 ms 45 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
8 35 ms 40 ms 46 ms 4.59.178.62
9 46 ms * 46 ms te5-5.cr1.mtl.iweb.com [184.107.1.65]
10 207 ms 249 ms 273 ms te7-3.dr9.mtl.iweb.com [67.205.127.214]
11 48 ms 43 ms 46 ms 174.142.115.218
12 48 ms 45 ms 54 ms 184.107.107.176

Trace complete.


Tracing route to 184.107.107.176 over a maximum of 30 hops

1 1 ms <1 ms 1 ms 192.168.1.1
2 21 ms 10 ms 10 ms 96.120.24.209
3 12 ms 11 ms 10 ms te-0-2-0-3-sur04.algonquin.il.chicago.comcast.net [68.86.118.237]
4 31 ms 20 ms 15 ms te-0-8-0-11-ar01.area4.il.chicago.comcast.net [162.151.45.21]
5 * * * Request timed out.
6 88 ms 109 ms 237 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
7 59 ms 238 ms 231 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
8 47 ms 33 ms 33 ms 4.59.178.62
9 59 ms 48 ms 46 ms te5-5.cr1.mtl.iweb.com [184.107.1.65]
10 137 ms 41 ms 42 ms te7-3.dr9.mtl.iweb.com [67.205.127.214]
11 42 ms 38 ms 39 ms 174.142.115.218
12 46 ms 42 ms 43 ms 184.107.107.176

Trace complete.

The above tracerts are mild compaired to most days, I will try and get some really bad ones and post them as I get them. The lag is horrible in the evenings and makes the game unplayable between the above hrs. Comcast says its not on their end, this only happens with ff14. I have no issues with lag what so ever outside of ff14 or in other games. Hope this info helps.