Reporting Latency Related Issue (NA Data Center)

[Daeney]

Name of your Internet Service Provider (ISP)

Comcast

Ticket or reference number from your ISP.

none

State/Country

Indiana/USA

Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.)

Evenings around 7pm EST

Frequency (How often does the issue occur?)

Most every evening for the last month or so

Content (Which content were you playing in-game when the issue occurred?)

World content (fates) and Instanced content (dungeons)

Which in-game World were you playing on when the issue occurred?

Gilgamesh

Traceroute records (optional) (Learn how to generate traceroute record)

Will add tonight

[Amesiel]

Lag every night around 7:00 PM EST till about 10:00PM EST. Makes the game completely unplayable.

• ISP: Comcast.
• Ticket #: None, they wont give me one.
• State: PA.
• Date/Time: The connection issues have been happening for a while now and it seems like nothing is being done, if anything it's even worse now. I replied to this thread in December of last year, the issues are still around.
• Frequency: Every nights around 7PM lasting for 3 or more hours. (it has been almost 2 months now and no update on the matter)
• Content: All Content. The game just craps out.

In-Game World: Famfrit.