• Name of your Internet Service Provider (ISP): Comcast
  • Ticket or reference number from your ISP: None, Comcast blames FFXIV.
  • State/Country: Illinois/USA
  • Date/Time: 8:00 PM +/- 2 hours, especially noticeable on Fridays/Weekends
  • Frequency: Every week.
  • Content: Happens everywhere, but particularly bad in instanced content
  • Which in-game World were you playing on when the issue occurred?: Lamia
  • Traceroute records: Tracing route to 199.91.189.45 over a maximum of 30 hops

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 10 ms 8 ms 8 ms 96.120.25.21
    3 9 ms 9 ms 9 ms te-0-5-0-17-sur03.mtprospect.il.chicago.comcast.net [162.151.34.157]
    4 22 ms 11 ms 12 ms te-0-8-0-10-ar01.elmhurst.il.chicago.comcast.net [68.87.231.1]
    5 * * * Request timed out.
    6 30 ms 31 ms 32 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
    7 30 ms 32 ms 29 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
    8 30 ms 30 ms 31 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
    9 54 ms 43 ms 66 ms 192.34.76.10
    10 43 ms 44 ms 44 ms 199.91.189.242
    11 44 ms 44 ms 51 ms 199.91.189.45 )