Name of your Internet Service Provider (ISP): Comcast
Ticket or reference number from your ISP. N/A
State/Country: Massachusetts, USA
Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.) Usually after 8pm
Frequency (How often does the issue occur?) Every night.
Content (Which content were you playing in-game when the issue occurred?) Crafting/Gathering
Which in-game World were you playing on when the issue occurred? Excalibur
Traceroute records (optional):
1 7 ms <1 ms 2 ms 172.16.0.1
2 18 ms 13 ms 26 ms 96.120.65.21
3 14 ms 18 ms 19 ms te-4-2-sr01.winchendon.ma.boston.comcast.net [68
.87.159.137]
4 20 ms 15 ms 17 ms te-0-0-0-7-sur01.gardner.ma.boston.comcast.net [
68.87.146.221]
5 37 ms 30 ms 27 ms be-45-ar01.needham.ma.boston.comcast.net [162.15
1.52.65]
6 16 ms 21 ms 17 ms 4.68.71.217
7 51 ms 51 ms 60 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

8 105 ms 77 ms 201 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

9 59 ms 56 ms 49 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
10 70 ms 61 ms 79 ms 192.34.76.10
11 63 ms 69 ms 69 ms 199.91.189.242
12 68 ms 75 ms 71 ms 199.91.189.45

Trace complete.