Name of your Internet Service Provider (ISP) Comcast

Ticket or reference number from your ISP. They say it's not at their end, speed tests are fine, I'm not having lag in other games

State/Country: Maine/US

Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.) Became an issue starting near the end of November, has become chronic since, starting around 7pm Eastern to about 10pm.

Frequency (How often does the issue occur?) Daily, specific time period between 7-10

Content (Which content were you playing in-game when the issue occurred?) Instances, crafting in Uldah, questing, fates - basically - everywhere I happen to be. (also happening to others in my guild, some on my IP, but not necessarily simultaneously. Others in instances have reported the same lag. Mostly spikes.)

Which in-game World were you playing on when the issue occurred? Ultros

Traceroute records (optional) (Learn how to generate traceroute record) No apparent issues.