Reporting Latency Related Issue (NA Data Center)

[Starbirth]

Name of your Internet Service Provider (ISP)

Comcast

Ticket or reference number from your ISP.

Have you tried calling comcast customer service? Last time they tried to send someone out and charged me $50

State/Country

CA/USA

Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.)

All weekend.

Frequency (How often does the issue occur?)

Every 1-3 hours.

Content (Which content were you playing in-game when the issue occurred?)

Was gathering in central shroud/other areas.

Which in-game World were you playing on when the issue occurred?

Cactuar

EDIT: I'm now having problems with other online games