Reporting Latency Related Issue (NA Data Center)

[Oopsy]

Reporting Latency Related Issue (NA Data Center)

Name of Internet Service Provider (ISP)
Verizon

State/Country
Oregon, US

Date/Time
Multiple times
1/20/2016 1:03 Am
1/19/2016 11:46 Pm
And many others

Frequency (How often does the issue occur?)
Occasional - once every 30 mins or so today

Content (Which content were you playing in-game when the issue occurred?)
The Void Ark
The Gold Saucer

Which in-game World were you playing on when the issue occurred?
Primal - Lamia

Traceroute records (optional) (Learn how to generate traceroute record)


Ping statistics for 199.91.189.37:
Packets: Sent = 6275, Received = 6274, Lost = 1 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 81ms, Maximum = 544ms, Average = 90ms


Ping statistics for 199.91.189.37:
Packets: Sent = 6271, Received = 6270, Lost = 1 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 81ms, Maximum = 545ms, Average = 89ms

Trace Route

1 <1 ms <1 ms <1 ms router.dlink.com [192.168.0.1]
2 28 ms 34 ms 44 ms Removed for privacy reasons [50.*.*.*]
3 4 ms 4 ms 5 ms ae11---0.car01.bvtn.or.frontiernet.net [74.40.70.41]
4 51 ms 39 ms 34 ms ae2---0.cor01.bvtn.or.frontiernet.net [74.40.1.217]
5 8 ms 9 ms 9 ms ae4---0.cor01.sttl.wa.frontiernet.net [74.40.1.221]
6 8 ms 10 ms 8 ms ae0---0.cbr01.sttl.wa.frontiernet.net [74.40.5.122]
7 22 ms 23 ms 22 ms ae57.edge1.Seattle3.Level3.net [4.59.232.5]
8 84 ms 84 ms 84 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
9 84 ms 84 ms 84 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
10 83 ms 84 ms 84 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
11 86 ms 91 ms 117 ms 192.34.76.10
12 85 ms 84 ms 84 ms 199.91.189.242
13 84 ms 87 ms 126 ms 199.91.189.37

UOTrace

[Host Name]..............................................[IP Address ]......[Hop]...[Ping ]...[Avg ][%Loss][Pkts r/s].......[Ping best/worst ]
[router.dlink.com]........................................[192.168.0.1].......[1].....[ 0ms]...[0ms][0%]....[ 2176 / 2176][0ms / 10ms]
[Remved for privacy]....................................[50.*.*.* ]...........[2].....[3ms]....[8ms][0%]....[2176 / 2176][2ms / 152ms]
[ae11---0.car01.bvtn.or.frontiernet.net ]........[74.40.70.41].......[3].....[4ms ]..[7ms][0% ]...[2176 / 2176][2ms / 94ms]
[ae2---0.cor01.bvtn.or.frontiernet.net ]..........[ 74.40.1.217]......[4].....[4ms]....[9ms][0%]....[2176 / 2176][2ms / 140ms]
[ae4---0.cor01.sttl.wa.frontiernet.net ]...........[ 74.40.1.221]......[5].....[9ms]...[ 10ms][0%]..[2176 / 2176][ 5ms / 152ms]
[ae0---0.cbr01.sttl.wa.frontiernet.net ]...........[ 74.40.5.122]......[6].....[12ms].[10ms][0%]...[2176 / 2176][ 5ms / 138ms]
[ae57.edge1.Seattle3.Level3.net ].................[ 4.59.232.5]........[7].....[21ms].[25ms ][0%]..[2176 / 2176][ 19ms / 168ms]
[ae-10-10.car2.Montreal2.Level3.net ]............[ 4.69.153.86 ].....[8].....[85ms].[105ms][0%].[2175 / 2175][ 82ms / 390ms]
[ae-10-10.car2.Montreal2.Level3.net].............[4.69.153.86 ].....[9].....[84ms].[108ms][0%].[2175 / 2175][ 82ms / 331ms]
[ORMUCO-COMM.car2.Montreal2.Level3.net]...[4.59.178.74 ]......[10]....[83ms].[86ms][0%]..[2175 / 2175][ 80ms / 261ms]
[* Unknown Host *]......................................[192.34.76.10 ]....[11]...[ 81ms].[85ms][0%]..[2175 / 2175][ 80ms / 258ms]
[* Unknown Host *]......................................[199.91.189.242].[12]....[84ms].[ 88ms][2%]..[2127 / 2175][ 82ms / 533ms]
[* Unknown Host *]......................................[199.91.189.37]..[13].....[84ms].[88ms][2%]...[2128 / 2175][ 82ms / 256ms]

My lost packets only happen on the last 2 hops on a wired connection. With 2175 packets sent to each hop an no loss until hop 12 and 13 I feel safe to say it is not something on my side.

Hop 8 and above the latency doubles. The last 2 hops have some huge spikes as well.