Reporting Latency Related Issue (NA Data Center)

[SissyBedwetter]

• Name of your Internet Service Provider - Comcast
• Ticket or reference number from your ISP. - N/A Spoke with them a few times this month and the line is clear - this is the only game I'm having issues with.
• State/Country - CA/USA
• Date/Time - 12/1/15 - I thought it was holiday traffic but it was happening all the time all day.
• Frequency - Dungeons,Raids,Trials,PVP. It's worse between 6pm PST -12AM PST.
• Content - Dungeons,Raids, Trials, I refuse to do any Savage content or Thrordan's Reign because I can't trust the lag spikes not to wreck me and my party. It's making me a horrible healer.
• Which in-game World were you playing on when the issue occurred? - (Primal) Behemoth
• Traceroute records

traceroute to 199.91.189.40 (199.91.189.40), 30 hops max, 60 byte packets
1 173-8-172-70-SFBA.hfc.comcastbusiness.net (173.8.172.70) 0.487 ms 0.323 ms 0.374 ms
2 50.136.222.1 (50.136.222.1) 7.656 ms 7.457 ms 9.250 ms
3 te-0-2-0-13-sur03.sanjose.ca.sfba.comcast.net (68.85.101.193) 9.116 ms 8.977 ms 11.884 ms
4 hu-0-3-0-2-ar01.santaclara.ca.sfba.comcast.net (68.87.192.169) 12.072 ms 11.917 ms 11.779 ms
5 *
6 be-10910-cr01.sanjose.ca.ibone.comcast.net (68.86.86.102) 14.094 ms 13.781 ms 12.812 ms
7 50.242.148.34 (50.242.148.34) 9.693 ms 5.334 ms 9.133 ms
8 ae-10-10.car2.Montreal2.Level3.net (4.69.153.86) 130.634 ms 130.970 ms 130.596 ms
9 ae-10-10.car2.Montreal2.Level3.net (4.69.153.86) 128.107 ms 127.620 ms 128.557 ms
10 ORMUCO-COMM.car2.Montreal2.Level3.net (4.59.178.74) 79.643 ms 79.480 ms 79.342 ms
11 192.34.76.10 (192.34.76.10) 79.940 ms 79.791 ms 79.631 ms
12 199.91.189.242 (199.91.189.242) 78.464 ms 76.586 ms 76.670 ms
13 199.91.189.40 (199.91.189.40) 76.756 ms 79.585 ms 79.074 ms