Name of your Internet Service Provider: PenTeleData
Ticket or reference number from your ISP: N/A. Called them earlier today and said everything is working fine on their end. I have no hiccups on other websites/games I've played.
State/Country: PA, USA
Date/Time: Started around 6 PM EST on December 23th, 2015. Believed it was from people being on from the holidays. However, the problem is still hitting me hard.
Frequency: Every so often. Maybe 30 minutes-hour between the lag spikes. It varies, however. Everything freezes up for 5-10 seconds, then everything speeds forward.
Content: Happens in instance dungeons and the open world. There is no escape from the spikes at all. Being a healer and tanks doing big pulls, these spikes have an effect on me. It can mean between a wipe from mobs or not. It's frustrating.
Which in-game World were you playing on when the issue occurred: Sargatanas