Name of your Internet Service Provider (ISP): Comcast
Ticket or reference number from your ISP: N/A - Problem/Packet loss start outside their network.
State/Country: CA
Date/Time: All day, worse at night/peak times
Frequency: All
Content: All - Mining, Dungeons, Raid, Standing around population centers in game - Everything "Rubber bands" ie: moves and everything stops, and then starts again. When mining I can take a swing to mine and the results take up to 2-7 seconds to display.
Which in-game World were you playing on when the issue occurred? Hyperion
Traceroute records:
Code:[C:\Program Files\JPSoft\TCCLE13x64]tracert 199.91.189.57 Tracing route to 199.91.189.57 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 192.168.1.1 2 9 ms 16 ms 8 ms c-24-7-136-1.hsd1.ca.comcast.net [24.7.136.1] 3 12 ms 10 ms 9 ms xe-11-1-1-sur02.placerville.ca.ccal.comcast.net [68.87.213.133] 4 13 ms 14 ms 13 ms ae-20-ar01.fresno.ca.ccal.comcast.net [162.151.40.97] 5 21 ms 20 ms 22 ms be-33667-cr02.losangeles.ca.ibone.comcast.net [68.86.93.37] 6 23 ms 23 ms 23 ms ae10.edge3.LosAngeles1.level3.net [4.68.62.13] 7 89 ms 89 ms 90 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86] 8 90 ms 90 ms 90 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86] 9 89 ms 89 ms 90 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74] 10 107 ms 100 ms 100 ms 192.34.76.10 11 100 ms 100 ms 100 ms 199.91.189.242 12 * * * Request timed out. 13 * * * Request timed out. 14 * ^C [C:\Program Files\JPSoft\TCCLE13x64]pathping 199.91.189.57 Tracing route to 199.91.189.57 over a maximum of 30 hops 0 ASUKA [192.168.1.67] 1 192.168.1.1 2 c-24-7-136-1.hsd1.ca.comcast.net [24.7.136.1] 3 xe-11-1-1-sur02.placerville.ca.ccal.comcast.net [68.87.213.133] 4 ae-20-ar01.fresno.ca.ccal.comcast.net [162.151.40.97] 5 be-33667-cr02.losangeles.ca.ibone.comcast.net [68.86.93.37] 6 ae10.edge3.LosAngeles1.level3.net [4.68.62.13] 7 ae-10-10.car2.Montreal2.Level3.net [4.69.153.86] 8 ae-10-10.car2.Montreal2.Level3.net [4.69.153.86] 9 ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74] 10 192.34.76.10 11 199.91.189.242 12 * * * Computing statistics for 275 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 ASUKA [192.168.1.67] 0/ 100 = 0% | 1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1 0/ 100 = 0% | 2 9ms 0/ 100 = 0% 0/ 100 = 0% c-24-7-136-1.hsd1.ca.comcast.net [24.7.136.1] 0/ 100 = 0% | 3 10ms 0/ 100 = 0% 0/ 100 = 0% xe-11-1-1-sur02.placerville.ca.ccal.comcast.net [68.87.213.133] 0/ 100 = 0% | 4 15ms 0/ 100 = 0% 0/ 100 = 0% ae-20-ar01.fresno.ca.ccal.comcast.net [162.151.40.97] 0/ 100 = 0% | 5 22ms 0/ 100 = 0% 0/ 100 = 0% be-33667-cr02.losangeles.ca.ibone.comcast.net [68.86.93.37] 0/ 100 = 0% | 6 --- 100/ 100 =100% 100/ 100 =100% ae10.edge3.LosAngeles1.level3.net [4.68.62.13] 0/ 100 = 0% | 7 --- 100/ 100 =100% 100/ 100 =100% ae-10-10.car2.Montreal2.Level3.net [4.69.153.86] 0/ 100 = 0% | 8 --- 100/ 100 =100% 100/ 100 =100% ae-10-10.car2.Montreal2.Level3.net [4.69.153.86] 0/ 100 = 0% | 9 89ms 0/ 100 = 0% 0/ 100 = 0% ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74] 2/ 100 = 2% | 10 101ms 2/ 100 = 2% 0/ 100 = 0% 192.34.76.10 1/ 100 = 1% | 11 100ms 3/ 100 = 3% 0/ 100 = 0% 199.91.189.242 Trace complete. [C:\Program Files\JPSoft\TCCLE13x64]
 
		
		 
			 
			
 
			


