Name of your Internet Service Provider (ISP): Comcast
Ticket or reference number from your ISP. none - no problem on their end
State/Country: Illinois/USA
Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): Worst from 7pm CST onward
Frequency (How often does the issue occur?): always
Content (Which content were you playing in-game when the issue occurred?): everywhere in the game, from dungeons to open-world content
Which in-game World were you playing on when the issue occurred?: Lamia
Traceroute records (optional) N/A