Reporting Latency Related Issue (NA Data Center)

[Kassatsu]

Name of your Internet Service Provider (ISP) - AT&T U-Verse
Ticket or reference number from your ISP. -TBD
State/Country - Florida, USA
Date/Time - Between 4pm est - 12am est (those are the times I'm on and it occurs.
Frequency - Every night, every few minutes or so.
Content - Dungeons/raids/diadem primarily, I have also seen my cactpot card reveals being noticeably lagged when I do my minicactpot.
Which in-game World were you playing on when the issue occurred? Excalibur
Traceroute records -

http://puu.sh/lPLRO/68d6caf751.png

http://puu.sh/lPMoz/e73c674301.png

[Demoskinos]

Name of Service Provider - Comcast
Ticket - N/A
State/Country - United States, Pennsylvania
Date/Time - Personally started noticing it around Nov 29th almost always after 8pm
Frequency - Nearly every night after 8pm
Content - Dungeons, Crafting basically everything.
Sever- Ultros
Traceroute-

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Demoskinos>tracert 199.91.189.36

Tracing route to 199.91.189.36 over a maximum of 30 hops

1 1 ms <1 ms 2 ms 10.0.0.1
2 12 ms 11 ms 12 ms 96.120.63.109
3 12 ms 14 ms 21 ms te-0-1-1-1-sur01.canonsburg.pa.pitt.comcast.net
[68.85.156.141]
4 23 ms 12 ms 13 ms te-0-1-0-1-ar01.mckeesport.pa.pitt.comcast.net [
69.139.168.169]
5 * * * Request timed out.
6 36 ms 44 ms 43 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

7 39 ms 53 ms 36 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

8 36 ms 33 ms 35 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
9 62 ms 62 ms 68 ms 192.34.76.10
10 * 74 ms 61 ms 199.91.189.242
11 61 ms 63 ms 60 ms 199.91.189.36