Reporting Latency Related Issue (NA Data Center)

[mcspamm]

• Name of your Internet Service Provider (ISP): Rogers Communications
• Ticket or reference number from your ISP: None. They claim it's not their issue.
• State/Country: Canada
• Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): Started happening maybe a week or two ago. It usually flares up during my static's raid times (Tu/Th/Su 10pm-1am EST), and during peak hours.
• Frequency (How often does the issue occur?): Every 1-3 days for the past week or two.
• Content (Which content were you playing in-game when the issue occurred?): EX roulette (both dungeons), Alexander Savage 1, Alexander Savage 2, Alexander Savage 3, Thordan EX
• Which in-game World were you playing on when the issue occurred? Malboro
• Traceroute records:

Tracing route to 199.91.189.24 over a maximum of 30 hops

1 1 ms <1 ms <1 ms [192.168.1.1]
2 1 ms 1 ms 2 ms 192.168.0.1
3 10 ms 8 ms 11 ms 7.11.164.149
4 14 ms 15 ms 23 ms 209.148.243.153
5 11 ms 11 ms 12 ms 69.63.249.69
6 11 ms 9 ms 42 ms 209.148.224.254
7 34 ms 36 ms 37 ms ix-13-0.tcore1.TNK-Toronto.as6453.net [64.86.33.
5]
8 29 ms 29 ms 31 ms if-7-2.tcore1.W6C-Montreal.as6453.net [66.198.96
.61]
9 33 ms 47 ms 36 ms 66.198.96.50
10 80 ms 32 ms 32 ms 192.34.76.2
11 32 ms 31 ms 32 ms 199.91.189.234
12 31 ms 40 ms 34 ms 199.91.189.24

Trace complete.

==============

Tracing route to 199.91.189.24 over a maximum of 30 hops

1 1 ms <1 ms <1 ms [192.168.1.1]
2 1 ms 1 ms 1 ms 192.168.0.1
3 10 ms 10 ms 8 ms 7.11.164.149
4 18 ms 11 ms 12 ms 209.148.243.153
5 11 ms 14 ms * 69.63.249.69
6 11 ms 10 ms 9 ms 209.148.224.254
7 39 ms 39 ms 33 ms ix-13-0.tcore1.TNK-Toronto.as6453.net [64.86.33.
5]
8 42 ms 29 ms 29 ms if-7-2.tcore1.W6C-Montreal.as6453.net [66.198.96
.61]
9 42 ms 33 ms 33 ms 66.198.96.50
10 * 39 ms 34 ms 192.34.76.2
11 43 ms 31 ms 39 ms 199.91.189.234
12 34 ms 33 ms 34 ms 199.91.189.24

Trace complete.

==============

Tracing route to 199.91.189.24 over a maximum of 30 hops

1 <1 ms 1 ms <1 ms [192.168.1.1]
2 1 ms <1 ms 1 ms 192.168.0.1
3 17 ms 11 ms 11 ms 7.11.164.149
4 13 ms 17 ms 12 ms 209.148.243.153
5 9 ms 11 ms 12 ms 69.63.249.69
6 10 ms 11 ms 15 ms 209.148.224.254
7 59 ms 38 ms 33 ms ix-13-0.tcore1.TNK-Toronto.as6453.net [64.86.33.
5]
8 27 ms 29 ms 37 ms if-7-2.tcore1.W6C-Montreal.as6453.net [66.198.96
.61]
9 39 ms 34 ms 33 ms 66.198.96.50
10 * 63 ms * 192.34.76.2
11 36 ms 34 ms * 199.91.189.234
12 32 ms 32 ms 31 ms 199.91.189.24

Trace complete.

==============

Tracing route to 199.91.189.24 over a maximum of 30 hops

1 1 ms <1 ms <1 ms [192.168.1.1]
2 1 ms 1 ms 1 ms 192.168.0.1
3 7 ms 7 ms 7 ms 7.11.164.149
4 94 ms 11 ms 11 ms 209.148.243.153
5 12 ms 11 ms 10 ms 69.63.249.69
6 9 ms 15 ms 9 ms 209.148.224.254
7 33 ms 37 ms 33 ms ix-13-0.tcore1.TNK-Toronto.as6453.net [64.86.33.
5]
8 29 ms 26 ms 33 ms if-7-2.tcore1.W6C-Montreal.as6453.net [66.198.96
.61]
9 31 ms 33 ms 32 ms 66.198.96.50
10 32 ms 33 ms 33 ms 192.34.76.2
11 32 ms 31 ms * 199.91.189.234
12 34 ms 34 ms 33 ms 199.91.189.24

Trace complete.

==============

Tracing route to 199.91.189.24 over a maximum of 30 hops

1 <1 ms 1 ms <1 ms [192.168.1.1]
2 1 ms 1 ms 1 ms 192.168.0.1
3 11 ms 9 ms 8 ms 7.11.164.149
4 10 ms 13 ms 11 ms 209.148.243.153
5 8 ms 17 ms 13 ms 69.63.249.69
6 25 ms 9 ms 26 ms 209.148.224.254
7 36 ms 35 ms 35 ms ix-13-0.tcore1.TNK-Toronto.as6453.net [64.86.33.
5]
8 30 ms * 37 ms if-7-2.tcore1.W6C-Montreal.as6453.net [66.198.96
.61]
9 32 ms 33 ms 35 ms 66.198.96.50
10 34 ms 36 ms 32 ms 192.34.76.2
11 33 ms * 44 ms 199.91.189.234
12 31 ms 31 ms 35 ms 199.91.189.24

Trace complete.

==============

Tracing route to 199.91.189.24 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms [192.168.1.1]
2 1 ms 1 ms 1 ms 192.168.0.1
3 9 ms 7 ms 7 ms 7.11.164.149
4 26 ms 11 ms 11 ms 209.148.243.153
5 12 ms 11 ms 10 ms 69.63.249.69
6 * * 10 ms 209.148.224.254
7 40 ms 32 ms 33 ms ix-13-0.tcore1.TNK-Toronto.as6453.net [64.86.33.
5]
8 28 ms 27 ms 31 ms if-7-2.tcore1.W6C-Montreal.as6453.net [66.198.96
.61]
9 32 ms * 31 ms 66.198.96.50
10 * 32 ms 31 ms 192.34.76.2
11 32 ms 33 ms 43 ms 199.91.189.234
12 33 ms 32 ms 30 ms 199.91.189.24

Trace complete.