Name of your Internet Service Provider (ISP)
Time Warner Cable (TWC)

Ticket or reference number from your ISP.
They refuse to open a ticket; says the problem isn't on their end.

State/Country
Kentucky, USA
Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.)
Started around 1/11/16. Happens throughout the day, in normal world and dungeons.

Frequency (How often does the issue occur?)
Once every 5-10 minutes.

Content (Which content were you playing in-game when the issue occurred?)
Dungeons, Open World

Which in-game World were you playing on when the issue occurred?
Siren

Traceroute records (optional) (Learn how to generate traceroute record)


I am not paying for a VPN service to bypass the Montreal Level3 server that's having SO MANY issues. That's simply not an option. Please investigate and contact Level3 and have them investigate it.