Results 1 to 2 of 2

Thread: Random crashes

  1. #1
    Player
    Sertious's Avatar
    Join Date
    Feb 2014
    Posts
    11
    Character
    Diplomatic Immunity
    World
    Maduin
    Main Class
    Arcanist Lv 100

    Random crashes

    Hi all.

    Trying to get the game to work better on my PC and I received this crash and I was looking at getting some additional help.

    This is straight from my appcrash.wer file

    Version=1
    EventType=BEX
    EventTime=130934055446305767
    ReportType=2
    Consent=1
    UploadTime=130934055448513780
    ReportIdentifier=a5800604-97c7-11e5-9bfb-902b341a1305
    IntegratorReportIdentifier=d01fa30e-d970-444b-af16-16dc25637590
    WOW64=1
    NsAppName=ffxiv.exe
    Response.BucketId=4caca361ce7eab9bb3c3b3e4c9eee35c
    Response.BucketTable=5
    Response.LegacyBucketId=50
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=ffxiv.exe
    Sig[1].Name=Application Version
    Sig[1].Value=1.0.0.0
    Sig[2].Name=Application Timestamp
    Sig[2].Value=564f6093
    Sig[3].Name=Fault Module Name
    Sig[3].Value=StackHash_bdcb
    Sig[4].Name=Fault Module Version
    Sig[4].Value=0.0.0.0
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=00000000
    Sig[6].Name=Exception Offset
    Sig[6].Value=PCH_F2_FROM_ntdll+0x0006919C
    Sig[7].Name=Exception Code
    Sig[7].Value=c0000005
    Sig[8].Name=Exception Data
    Sig[8].Value=00000008
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.10240.2.0.0.768.101
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=bdcb
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=bdcb33e65a9843796b7ec31cc25bda3b
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=689d
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=689d12abf00dd47c453b5e1a156c0fa3
    UI[2]=C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
    UI[3]=FINAL FANTASY XIV has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
    LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\WINDOWS\SYSTEM32\KERNEL32.DLL
    LoadedModule[3]=C:\WINDOWS\SYSTEM32\KERNELBASE.dll
    LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
    LoadedModule[5]=C:\WINDOWS\AppPatch\AcLayers.DLL
    LoadedModule[6]=C:\WINDOWS\SYSTEM32\msvcrt.dll
    LoadedModule[7]=C:\WINDOWS\SYSTEM32\USER32.dll
    LoadedModule[8]=C:\WINDOWS\SYSTEM32\GDI32.dll
    LoadedModule[9]=C:\WINDOWS\SYSTEM32\SHELL32.dll
    LoadedModule[10]=C:\WINDOWS\SYSTEM32\windows.storage.dll
    LoadedModule[11]=C:\WINDOWS\SYSTEM32\combase.dll
    LoadedModule[12]=C:\WINDOWS\SYSTEM32\RPCRT4.dll
    LoadedModule[13]=C:\WINDOWS\SYSTEM32\SspiCli.dll
    LoadedModule[14]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
    LoadedModule[15]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
    LoadedModule[16]=C:\WINDOWS\SYSTEM32\sechost.dll
    LoadedModule[17]=C:\WINDOWS\SYSTEM32\advapi32.dll
    LoadedModule[18]=C:\WINDOWS\SYSTEM32\shlwapi.dll
    LoadedModule[19]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
    LoadedModule[20]=C:\WINDOWS\SYSTEM32\shcore.dll
    LoadedModule[21]=C:\WINDOWS\SYSTEM32\powrprof.dll
    LoadedModule[22]=C:\WINDOWS\SYSTEM32\profapi.dll
    LoadedModule[23]=C:\WINDOWS\SYSTEM32\OLEAUT32.dll
    LoadedModule[24]=C:\WINDOWS\SYSTEM32\SETUPAPI.dll
    LoadedModule[25]=C:\WINDOWS\SYSTEM32\CFGMGR32.dll
    LoadedModule[26]=C:\WINDOWS\SYSTEM32\MPR.dll
    LoadedModule[27]=C:\WINDOWS\SYSTEM32\sfc.dll
    LoadedModule[28]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
    LoadedModule[29]=C:\WINDOWS\SYSTEM32\bcrypt.dll
    LoadedModule[30]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
    LoadedModule[31]=C:\WINDOWS\SYSTEM32\IMM32.DLL
    LoadedModule[32]=C:\WINDOWS\SYSTEM32\MSCTF.dll
    LoadedModule[33]=C:\WINDOWS\SYSTEM32\ole32.dll
    LoadedModule[34]=C:\WINDOWS\SYSTEM32\WS2_32.dll
    LoadedModule[35]=C:\WINDOWS\SYSTEM32\NSI.dll
    LoadedModule[36]=C:\WINDOWS\SYSTEM32\WINMM.dll
    LoadedModule[37]=C:\WINDOWS\SYSTEM32\d3d9.dll
    LoadedModule[38]=C:\WINDOWS\SYSTEM32\DINPUT8.dll
    LoadedModule[39]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
    LoadedModule[40]=C:\WINDOWS\SYSTEM32\WMVCore.DLL
    LoadedModule[41]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
    LoadedModule[42]=C:\WINDOWS\SYSTEM32\VERSION.dll
    LoadedModule[43]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
    LoadedModule[44]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.10240.16384_none_49c02355cf03478c\COMCTL32.dll
    LoadedModule[45]=C:\WINDOWS\SYSTEM32\dwmapi.dll
    LoadedModule[46]=C:\WINDOWS\SYSTEM32\WMASF.DLL
    LoadedModule[47]=C:\WINDOWS\SYSTEM32\mfperfhelper.dll
    LoadedModule[48]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
    LoadedModule[49]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
    LoadedModule[50]=C:\Program Files (x86)\AVG\Av\avghookx.dll
    LoadedModule[51]=C:\WINDOWS\system32\uxtheme.dll
    LoadedModule[52]=C:\WINDOWS\SYSTEM32\dsound.DLL
    LoadedModule[53]=C:\WINDOWS\SYSTEM32\clbcatq.dll
    LoadedModule[54]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
    LoadedModule[55]=C:\WINDOWS\SYSTEM32\nvd3dum.dll
    LoadedModule[56]=C:\WINDOWS\SYSTEM32\PSAPI.DLL
    LoadedModule[57]=C:\WINDOWS\SYSTEM32\nvapi.dll
    LoadedModule[58]=C:\WINDOWS\SYSTEM32\HID.DLL
    LoadedModule[59]=C:\WINDOWS\SYSTEM32\WINTRUST.dll
    LoadedModule[60]=C:\WINDOWS\SYSTEM32\MSASN1.dll
    LoadedModule[61]=C:\WINDOWS\SYSTEM32\CRYPT32.dll
    LoadedModule[62]=C:\WINDOWS\SYSTEM32\XINPUT1_3.dll
    LoadedModule[63]=C:\WINDOWS\system32\wbem\wbemprox.dll
    LoadedModule[64]=C:\WINDOWS\SYSTEM32\wbemcomn.dll
    LoadedModule[65]=C:\WINDOWS\SYSTEM32\cryptsp.dll
    LoadedModule[66]=C:\WINDOWS\system32\rsaenh.dll
    LoadedModule[67]=C:\WINDOWS\system32\wbem\wbemsvc.dll
    LoadedModule[68]=C:\WINDOWS\system32\wbem\fastprox.dll
    LoadedModule[69]=C:\WINDOWS\SYSTEM32\XAudio2_7.dll
    LoadedModule[70]=C:\WINDOWS\System32\MMDevApi.dll
    LoadedModule[71]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
    LoadedModule[72]=C:\WINDOWS\SYSTEM32\wintypes.dll
    LoadedModule[73]=C:\WINDOWS\SYSTEM32\avrt.dll
    LoadedModule[74]=C:\WINDOWS\system32\napinsp.dll
    LoadedModule[75]=C:\WINDOWS\system32\pnrpnsp.dll
    LoadedModule[76]=C:\WINDOWS\system32\NLAapi.dll
    LoadedModule[77]=C:\WINDOWS\System32\mswsock.dll
    LoadedModule[78]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
    LoadedModule[79]=C:\WINDOWS\System32\winrnr.dll
    LoadedModule[80]=C:\WINDOWS\System32\fwpuclnt.dll
    LoadedModule[81]=C:\Windows\System32\rasadhlp.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=BEX
    AppName=FINAL FANTASY XIV
    AppPath=C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=97115BB54356C0DBA6E693E8AFFA6979


    Any help would be appreciated. Thank you
    (0)

  2. #2
    Player
    Sertious's Avatar
    Join Date
    Feb 2014
    Posts
    11
    Character
    Diplomatic Immunity
    World
    Maduin
    Main Class
    Arcanist Lv 100
    Not sure if the two go hand in hand. But apparently getting BSOD's as well. Sometimes random times in game other times when I log off. But here's the .wer file that was generated from my last blue screen:

    Version=1
    EventType=BlueScreen
    EventTime=130937215224209869
    ReportType=4
    Consent=1
    UploadTime=130937215291211350
    ReportIdentifier=5512c8da-9aa7-11e5-9c05-902b341a1305
    IntegratorReportIdentifier=120415-38328-01
    NsAppName=BlueScreen
    Response.BucketId=AV_dxgmms1!VIDMM_GLOBAL::ProcessDeferredCommand
    Response.Str=http:////wer.microsoft.com//responses//resredir.aspx?sid=10&Bucket=AV_dxgmms1!VIDMM_GLOBAL::ProcessDeferredCommand&State=1&ID=f075606e-5a81-46f1-aff1-6e02a620b1c0
    Response.CabId=f075606e-5a81-46f1-aff1-6e02a620b1c0
    Sig[0].Name=Code
    Sig[0].Value=1000007e
    Sig[1].Name=Parameter 1
    Sig[1].Value=ffffffffc0000005
    Sig[2].Name=Parameter 2
    Sig[2].Value=fffff80200633820
    Sig[3].Name=Parameter 3
    Sig[3].Value=ffffd0004e3745f8
    Sig[4].Name=Parameter 4
    Sig[4].Value=ffffd0004e373e10
    Sig[5].Name=OS version
    Sig[5].Value=10_0_10240
    Sig[6].Name=Service Pack
    Sig[6].Value=0_0
    Sig[7].Name=Product
    Sig[7].Value=768_1
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.10240.2.0.0.768.101
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    File[0].CabName=120415-38328-01.dmp
    File[0].Path=120415-38328-01.dmp
    File[0].Flags=589826
    File[0].Type=2
    File[0].Original.Path=C:\Windows\Minidump\120415-38328-01.dmp
    File[1].CabName=sysdata.xml
    File[1].Path=WER-58953-0.sysdata.xml
    File[1].Flags=589826
    File[1].Type=5
    File[1].Original.Path=C:\Windows\Temp\WER-58953-0.sysdata.xml
    File[2].CabName=WERInternalMetadata.xml
    File[2].Path=WERF31A.tmp.WERInternalMetadata.xml
    File[2].Flags=851970
    File[2].Type=5
    File[2].Original.Path=C:\Windows\Temp\WERF31A.tmp.WERInternalMetadata.xml
    File[3].CabName=Report.cab
    File[3].Path=Report.cab
    File[3].Flags=196608
    File[3].Type=11
    File[3].Original.Path=Report.cab
    Ns[0].Name=stopcode
    Ns[0].Value=1000007E
    Ns[1].Name=p1
    Ns[1].Value=C0000005
    Ns[2].Name=p2
    Ns[2].Value=633820
    Ns[3].Name=p3
    Ns[3].Value=4E3745F8
    Ns[4].Name=p4
    Ns[4].Value=4E373E10
    FriendlyEventName=Shut down unexpectedly
    ConsentKey=BlueScreen
    AppName=Windows
    AppPath=C:\Windows\System32\WerFault.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=00000000000000000000000000000000
    (0)