Results 1 to 3 of 3
  1. #1
    Player
    Wolftamer's Avatar
    Join Date
    May 2015
    Posts
    40
    Character
    Wolftamer Little
    World
    Hyperion
    Main Class
    Astrologian Lv 70

    PS4 - Two Accounts - Code linked to wrong account

    Here is the scoop. Wife and I have been playing for some time on PC. We recently got a PS4. Wife purchased her PS4 copy of XIV and got it all set up, no issues. We just bought my copy of XIV and went to do the same process. Went into the PS Store to add the code for the new copy of the game, loaded up XIV and discovered that we could not change the SE account from her account to mine.

    Did some research and discovered that SE's instructions are as clear as mud and that we should have created a new PSN account and linked the code to that account. (Seriously, why do they make this so freaking complicated?!?!) However that code has already been linked to the PSN account that has her info.

    So how do we remove the code off her account and move it to mine?
    (0)

  2. #2
    Player
    Kaynin's Avatar
    Join Date
    Mar 2014
    Posts
    18
    Character
    Kaynin Shadowwalker
    World
    Siren
    Main Class
    Lancer Lv 60
    Sorry to say but your SOL
    Gotta buy a new code and make a PS4 Account.
    (0)

  3. #3
    Player
    dejiko_san's Avatar
    Join Date
    Jan 2014
    Posts
    269
    Character
    Princess Mae'a
    World
    Mateus
    Main Class
    Conjurer Lv 90
    Unfortunately, the PSN name is linked to the SE account so it's not possible to have two SE accounts on one PSN name.

    You can always poke SE support to see if there's anything you can do for your situation.
    (0)