Consider changing maintenance time?

[Jetstream_Fox]

I know this has been said before mainly back in 2.0 when the game was growing, but now in 3.0 the game has undoubtedly grown in the NA servers. However, currently NA maintenance is scheduled in PST like it was in 2.0 but the problem is the server gets shutdown during peak hours. Back in 2.0 I could understand since there was less people so the population would dwindle down a bit more quickly. I can only speak for Jenova, but the server is very much alive during 9pm PST as well as the duty finder for Aether. Wouldn't it be more feasible as the game grows to look at population data and adjust to do all non major patches during early morning PST? Say roughly 2am? I mean we've already seen a data center be created for EU players, so would a simple change of hours really be out of the question?

[Zazriel]

All i can say i was really into playing tonight, of course i forgot about the maint.

[Dualblade]

As someone who's play time usually happens at times that maint will happen...no. Right now, while its night for us (and yes, a time many of us play here in NA.), its midday over in Japan, making it not just a good time to do it for the players, but for the staff as well since they are, ya know, working at that time.

[Bourne_Endeavor]

That would make it 7pm in Tokyo. PST, unfortunately, is among the worst time zones due to how spread out other areas of the world are. There is no time they could pick that wouldn't inconvenience EST/GMT+9 players, who typically make up the majority.

[Sylve]

No matter what time you move it to, someone, somewhere is going to inconvenienced.

And seriously, if you have a 4 hour window once a week on a specific day in which you can play the game, that's not the fault of the game at all.

[Colorful]

You do realize that changing the maintenance time will ruin it for people in other timezones? For JST players it would be an incredibly bad time, and in turn, also for myself (being an Australian). I don't know why they just don't have different times for the maintenance on each datacentre, I guess it would be like back in the day with WoW how people would create alts on other regions and overpopulate those servers while their own was done.

[Jetstream_Fox]

As someone who's play time usually happens at times that maint will happen...no. Right now, while its night for us (and yes, a time many of us play here in NA.), its midday over in Japan, making it not just a good time to do it for the players, but for the staff as well since they are, ya know, working at that time.

That's understandable, but right now in Japan it's 3pm according to Google, I'm sure there is a lot of players locked out of the game and ya I know, can't accommodate us all. Something like 5am PST would translate into 10pm in Japan, I don't think it would hurt the team that much to do all non patch maintenances around that time.

[Bourne_Endeavor]

That's understandable, but right now in Japan it's 3pm according to Google, I'm sure there is a lot of players locked out of the game and ya I know, can't accommodate us all. Something like 5am PST would translate into 10pm in Japan, I don't think it would hurt the team that much to do all non patch maintenances around that time.

If 9pm your time is a prime hour, wouldn't it be reasonable to assume it's also one over in Japan? This also means the game is down from 8am to 12-1pm for East Coast players.

[Jacosta]

Something like 5am PST would translate into 10pm in Japan, I don't think it would hurt the team that much to do all non patch maintenances around that time.

Why should they have to work late into the night, just so you can play when its more convenient for you? The reason the maintenance happens at this time, is because that time is more convenient for them in Japan. They built the game, and should be able to choose the time most convenient for them. And yes, we pay our subs.... but us NA players are not the only player-base that pays for subs.

[Jetstream_Fox]

Why should they have to work late into the night, just so you can play when its more convenient for you? The reason the maintenance happens at this time, is because that time is more convenient for them in Japan. They built the game, and should be able to choose the time most convenient for them. And yes, we pay our subs.... but us NA players are not the only player-base that pays for subs.

Same reason police work in the night, as well as myself in the casino business, fast food workers and every single person who's in medical and retail work environments. Customer satisfaction. If shutting the game down at a different time whether or not it benefits me, which in this case it doesn't, would put them out of business it would have already happened since they prefer to do business within their time rather an accepted international time.There is no reason they can't shut down NA at a certain time to update, close off character creation for all other open servers, as well as transfers and then repeat for the EU and JP servers. EU and JP could even go first, honestly it doesn't bother me.

Not once have I stated my time is more valuable then someone else, we all overpay for this game each month, we should all be looked at as equal customers when it comes to something like this and I'm well aware they can't just pick a time that magically works for everyone. But that doesn't mean they couldn't look at their current ways of operation and see there could be more effective ways to handle non important hot fixes.

At the casino we don't turn off our games all at once and cash out or update them all at once, we would legitimately run out of business so quick if we did that. We shut down certain sections at a time that hasn't seen many players. Different level of work here I know but the concept is the same. I'm not saying players are leaving because the game is down to presumably give tweaks to diadem and thordan. All I'm saying is, which people are oddly only reading what they want, is there should be away for a company, that has a international product, to offer maintenance times within those other areas that better reflect each areas lowest population times.