First time healing in a mmo, need tips

[Doudousteve]

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Thank you, this is what I was looking for

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That's great! Thank you for your answer it helps a lot.

I did hawke manor earlier today and everything went better than the last time (and the tank was doing big pulls). I figured that maybe the previous tank was just undergeared. I must admit i've never had so much fun in a while, it is indeed a different experience and it's probably gonna make me a better tank now that I understand it's not an easy job.