Yup, what everyone else has said so far. I think the FC you're in just isn't the right fit. I suggest moving on to another place. Don't feel ashamed or embarrassed to ask questions. I know my FC is very friendly, but we also mostly all know each other IRL. So if someone new joins, we don't necessarily go out of our way to cater to them. If they ask however, we will help if we can help (most of time, we can). Sometimes being quiet when you need help is more harmful than helpful. But sometimes, it's just not the right fit.