Hello, I have tried to find a solution for my issue without any luck so far. I am experiencing an odd client crash where my screen will blank out (almost as if the signal disconnected), however I can still hear the game and sounds, so I dont think Windows or the client itself faulted. The loss of my display requires that I hard reset my system. This seems to happen occasionally I transition from a map or cut scene. Happens more often under DX11, but also under DX9 too.

I have an Nvidia based card (latest drivers, etc)



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\Users\cxb456\Documents
ProxyEnable 0
ProxyServer http=127.0.0.1:3128;https=127.0.0.1:3128
ProxyOverride *.local;<local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (10586.th2_release_sec.151104-1948)
SYSTEM_CPU Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 4901
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16325.172MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 18757.172MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.519GB SYSTEM_FREEDISC_SPACE 109.835GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 705.373GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1499.967GB SYSTEM_FREEDISC_SPACE 166.337GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.5891
SYSTEM_GRAPHICS_DRIVER_DATE 11/5/2015 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (30Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.5891
SYSTEM_GRAPHICS_DRIVER_DATE 11/5/2015 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND SPDIF Out (Creative SB X-Fi)
SYSTEM_SOUND_DEVICE_ID {A0FC30DF-1434-4E49-8A9F-F4E0EB44BC7A}
SYSTEM_SOUND_DEVICE_NAME ctaud2k.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0300.2015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/20/2014 00:00:00
SYSTEM_SOUND U28D590-8 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {47542FF3-0A5B-4AA0-80B4-263F31A64554}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/21/2015 00:00:00
SYSTEM_SOUND Speakers (Creative SB X-Fi)
SYSTEM_SOUND_DEVICE_ID {5A9F6609-9234-4ADE-BE8F-1D59AEDC5669}
SYSTEM_SOUND_DEVICE_NAME ctaud2k.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0300.2015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/20/2014 00:00:00
SYSTEM_SOUND U28D590-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6542455D-A8EA-4776-B2B0-C624D80266D0}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/21/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04B5D4E0-7630-11E3-8001444553540000}
SYSTEM_INPUT_NAME CP 1350C
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6DA36E80-3E4C-11E2-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6DA40AC0-3E4C-11E2-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6DA40AC0-3E4C-11E2-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6DA431D0-3E4C-11E2-8005444553540000}
SYSTEM_INPUT_NAME Cordless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6DA47FF0-3E4C-11E2-8007444553540000}
SYSTEM_INPUT_NAME Cordless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6DA4A700-3E4C-11E2-8008444553540000}
SYSTEM_INPUT_NAME Cordless Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6DA4A700-3E4C-11E2-8009444553540000}
SYSTEM_INPUT_NAME Cordless Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Post New Thread - Mozilla Firefox
Steam
EVGA PrecisionX
PrecisionX 16 Server
Season 04
DVD Output
RzStats : Razer Synapse Statistics Manager


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

The Lord of the Rings Online™ v1301.0055.0535.4025
1Password 4.6.0.592
Vuze
Adobe Flash Player 19 NPAPI
AnyDVD
Creative Audio Control Panel
Baldur's Gate Enhanced Edition
Battle.net
Citrix Receiver
Creative Software AutoUpdate
Creative Sound Blaster Properties x64 Edition
Dolby Digital Live Pack
Dropbox
DTS Connect Pack
Dungeons & Dragons Online
EPSON Scan
Gray Matter 1.0
HandBrake 0.10.2
Mozilla Firefox 42.0 (x86 en-US)
Mozilla Maintenance Service
Norton 360
Neverwinter
OpenAL
OpenDNS Updater 2.2.1
Star Trek Online
Steam
Space Quest Collection
Tom Clancy's Splinter Cell
Tom Clancy's Splinter Cell: Chaos Theory
Tom Clancy's Splinter Cell: Double Agent
Sid Meier's Civilization V SDK
XCOM: Enemy Unknown
Endless Space
FTL: Faster Than Light
StarDrive
Firefall
Fallen Enchantress: Legendary Heroes
Baldur's Gate: Enhanced Edition
ACE COMBAT™ ASSAULT HORIZON Enhanced Edition
Shadowrun Returns
Dreamfall Chapters
Entropy
Baldur's Gate II: Enhanced Edition
Tesla Effect
Gabriel Knight - Sins of the Fathers
Shadowrun Online
EVGA PrecisionX 16
Deus Ex: Human Revolution
Sid Meier's Starships
Shadowrun: Dragonfall - Director's Cut
Tex Murphy: Mean Streets
Tex Murphy: Martian Memorandum
Tex Murphy: Under a Killing Moon
Tex Murphy: The Pandora Directive
Tex Murphy: Overseer
Sid Meier's Civilization: Beyond Earth SDK
Life Is Strange™
Tom Clancy's Splinter Cell: Conviction
STAR WARS™: X-Wing Special Edition
STAR WARS™: TIE Fighter Special Edition
STAR WARS™: X-Wing Alliance™
STAR WARS™: X-Wing vs. TIE Fighter
Fallout
Fallout 2
Fallout Tactics
FINAL FANTASY VII
FINAL FANTASY VIII
FINAL FANTASY XIV: A Realm Reborn
Team Fortress 2
Dragon Age: Origins - Ultimate Edition
Dreamfall: The Longest Journey
The Longest Journey
The Bureau: XCOM Declassified
Sid Meier's Civilization: Beyond Earth
Deus Ex: Game of the Year Edition
Deus Ex: Invisible War
Tomb Raider: Legend
BioShock
Tomb Raider: Anniversary
Gemini Rue
BioShock Infinite
Sid Meier's Civilization V
Creative System Information
TeamViewer 10
The Elder Scrolls Online
The Secret World
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft XNA Framework Redistributable 3.1
Citrix Receiver(USB)
MechWarrior Online
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Sound Blaster X-Fi
Parallels Access
Plex Media Server
SAP Lumira 1.22
Java 8 Update 45
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Citrix Receiver Inside
AI Suite II
Star Wars: The Old Republic
EpsonNet Print
eReg
Microsoft ASP.NET MVC 4 Runtime
Plex Media Server
Self-service Plug-in
Java Auto Updater
DVD or CD Sharing
Stream What You Hear (SWYH) version 1.4
Asmedia ASM106x SATA Host Controller Driver
QuickTime 7
Apple Application Support (32-bit)
Intel(R) Management Engine Components
Elite Dangerous Launcher version 0.4.3497.0
Microsoft Visual C++ 2005 Redistributable
ASUS Boot Setting
Sonos Controller
Private Internet Access Support Files
Thrustmaster TARGET
Microsoft Visual C++ 2005 Redistributable
Citrix Authentication Manager
Samsung_MonSetup
Epson Event Manager
Online Plug-in
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MechWarrior Online
Dual-Core Optimizer
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Software Updater
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Citrix Receiver(Aero)
Strawberry Perl
Microsoft XNA Framework Redistributable 4.0 Refresh
CyberPower PowerPanel Personal Edition 1.4.3
Asmedia USB Host Controller Driver
Citrix Receiver (HDX Flash Redirection)
Citrix Receiver(DV)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Apple Software Update


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\1Password 4\Agile1pAgent.exe 00000CBC
C:\Program Files (x86)\Citrix\ICA Client\Receiver\Receiver.exe 00003114
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe 000030C0
C:\Program Files (x86)\Citrix\ICA Client\redirector.exe 0000329C
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe 0000327C
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe 0000283C
C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleIEDAV.exe 00000890
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe 00001D04
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudPhotos.exe 00000630
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe 000019F0
C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe 00002DF8
C:\Program Files (x86)\CyberPower\PowerPanel Personal Edition\pppeuser.exe 00000C1C
C:\Program Files (x86)\DVD or CD Sharing\ODSAgent.exe 00002FDC
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00002F80
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe 00002F04
C:\Program Files (x86)\InstallShield Installation Information\{E6931688-DA2B-4E16-8539-3D323D69C677}\AiChargerPlus.exe 00002C80
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 0000274C
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00001830
C:\Program Files (x86)\OpenDNS Updater\OpenDNSUpdater.exe 00002188
C:\Program Files (x86)\Parallels\Parallels Access\Application\prl_deskctl_wizard.exe 00001D2C
C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe 00002C08
C:\Program Files (x86)\Plex\Plex Media Server\PlexDlnaServer.exe 00002ED4
C:\Program Files (x86)\Plex\Plex Media Server\PlexScriptHost.exe 00001E78
C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe 0000304C
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00002888
C:\Program Files (x86)\SlySoft\AnyDVD\AnyDVDtray.exe 000008A8
C:\Program Files (x86)\TeamViewer\TeamViewer.exe 00001A84
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 0000219C
C:\Program Files\WindowsApps\Microsoft.Messaging_1.11.3005.0_x86__8wekyb3d8bbwe\SkypeHost.exe 000017B0
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe 00003008
C:\Users\cxb456\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000023EC
C:\Users\cxb456\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 00001E50
C:\Users\cxb456\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\OAWrapper.exe 00001D8C
C:\Users\cxb456\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe 00003330
C:\Windows\SysWOW64\Ctxfihlp.exe 00002D6C
D:\Games\Steam\Steam.exe 000037B8
D:\Games\Steam\bin\steamwebhelper.exe 00000B00
D:\Games\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002FA4
D:\Games\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000C14