The customization in this game is much better than some games out there but much worst than others. It is in the middle. However, with all the new hairstyles, armors, dyes, and other combinations we have at our disposal it is hard to find your clone. I know people on my server by their signature looks even if I don't know them personally. It is quite easy to stand out.

Biggest issues for me:
-Fem roe eyebrows need some better options
-More facial Hair for men
-Body hair, men aren't naturally hairless.
- Real red hair. There is no "ariel" red in this game.
- Hyur male and females are WAY too generic looking, they need some new faces.
-All races should have more face options with more variety. Not all miqote should look innocent, not all roes should be tough, etc.
-Make all armor dyeable or at least give us the option to do quests to get dye-enabling items we can enhance gear with. It's hard to match 90 percent of the gear in this game as its all undyeable or requires a shit ton of gil/work to get it dyeable. GW2 did an amazing job with dyes, take note SE.
-More tattoos/make up styles. Seperate make up and tattoos. I shouldn't have to sacrifice having eye shadow on for a tattoo.
- More unique hairstyles. SE is pretty good with releasing them, I just find many (especially for males) are WAY too similiar.