Dear Customer Service,

today I had a bug with using fantasia (appearance change drink). I drank it, I logged out.
Now I was in the charakter creation, changed my Au Ra to Mi'qote, changed my goddess and
was soon kicked out. The weird thing is I couldn't get back to character creation (to change my hair, haircolor and such) and was forced to login.
So my fantasia was gone. Now my Miqo'te is some standard-type I don't even want to play with now I also didn't accept anything after changing by clicking it or something (I didn't have the chance to do so)

I would really appreciate if you could give me a second chance to change it and I hope I won't be fooled
by a bug like this again.


With greatest hopes and a big bucket of love, milk and cookies :3


Namina Lihzeh