Failed Fantasia

[NaminaL]

Dear Customer Service,

today I had a bug with using fantasia (appearance change drink). I drank it, I logged out.
Now I was in the charakter creation, changed my Au Ra to Mi'qote, changed my goddess and
was soon kicked out. The weird thing is I couldn't get back to character creation (to change my hair, haircolor and such) and was forced to login.
So my fantasia was gone. Now my Miqo'te is some standard-type I don't even want to play with now I also didn't accept anything after changing by clicking it or something (I didn't have the chance to do so)

I would really appreciate if you could give me a second chance to change it and I hope I won't be fooled
by a bug like this again.


With greatest hopes and a big bucket of love, milk and cookies :3


Namina Lihzeh

[KeluBehemoth]

Your best bet will be posting a ticket to a GM online they will likely mail you a new one

[KeluBehemoth]

To a GM online in game•

I believe it is in the menu "help" "support" choose "report harassment (only way to contact a GM) and fill out the form describing what happened with the fantasia

[MicahZerrshia]

to be safe I always choose "create new character"

tinker around in the character creator to get the char I want, save it
then use the fantasia and load the model I made previously just in case of a 90k or something.

[NaminaL]

I did. He said post it in forum.. and send this link..
I wrote to GM and i contact the support on this site, both send me this damn link to this forum..

[KeluBehemoth]

If they're being unhelpful.

Submit a new ticket "saying" you accidentally used the wrong settings on your Fantasia. (A white lie)

GMs can issue a one time return of a used/lost/discarded item.

I did this when I used a Fantasia and decide I didn't like what I had picked.

They sent me a new one in the mail.

[KeluBehemoth]

I can't possibly understand why they would direct you to the forum when the forum can't really help with it, even in tech support and bug reporte

[KeluBehemoth]

and if they don't help still, mention that they are allowed to issue that one time return.

[NaminaL]

>Greetings Namina,

Thank you for contacting us regarding an in-game bug.

We understand that you have encountered an aspect of game play that is not working as intended and we apologise for any inconvenience caused by this incident.

Unfortunately, we will be unable to resolve your issue through in-game contact. In order to receive the correct assistance we advise that you visit our official bug report forums which can be found at the following address:

http://forum.square-enix.com/ffxiv/forums/632

Furthermore, please ensure your bug report contains all the necessary information by following the template and guidelines provided below:

http://forum.square-enix.com/ffxiv/threads/65378

Thank you for your understanding and we apologise for any inconvenience caused.

Regards,

- The FINAL FANTASY XIV Game Master Team

I only got those standard answers, 3 times now..

or this one is nice too:

>Greetings Namina,

Thank you for contacting the FINAL FANTASY XIV Support Desk.

We are sorry to hear that you are unhappy after using a Fantasia potion as we understand how important your character's appearance is.
Unfortunately, because the potion has been consumed, we are afraid that GM will be unable to restore it.

However, we would like to remind you that Fantasia potions are available for purchase in unlimited quantities on the Mog Station (http://sqex.to/Msp).

Thank you for your understanding and we apologise for any inconvenience caused.

Regards,

- FINAL FANTASY XIV Game Master team

I dont know.. maybe they didnt read it properly?
Thats the firt time, that ive a problem ingame, i just wanna solve it... i dont wanna play with this standard miquo'te.. im really unhappy D: