Please help

[NathanDrake]

Check your email thats linked to that PSN ID.

I have not received any email from sony explaining why this has happened. I have checked spam mail and its not even there.

[Dree-Elle]

They don't ban without a damn good reason.

[NathanDrake]

Well, this begs the question of what you've done to warrant that? But, all aside, you can still play on the PC if you have that option, but the game is registered to your specific PSN and not the console it's installed to. Setting up a new PSN won't let you play on a console.

So I would need to buy the game again and will be able to sign in to my ff 14 account?

[Gilraen]

So I would need to buy the game again and will be able to sign in to my ff 14 account?

Probably, I don't think anyone's ever tried before. Might need it to be for a different console than the one you got banned on, too, as I don't think you can register the same version twice.

[Brannigan]

Call SE support and ask them what to do before you buy a new copy of the game. You should give Sony a call as well.

[AeraLure]

Also, it's extremely unlikely that it's permanent. Like others have said, check email again tomorrow and try to call Sony.

[Ken_8O]

If it's temporary then just wait it out, however if it's a permanent ban from Sony, the only way you'll be able to play on your specific account with your characters is on a PC. If you do play it on a PC you will have to repurchase the software but your account will be available to play.
You are technically able to unlink an account however SE does not under any circumstances unlink, then link it again to different PSN account due to an agreement they've signed with Sony. For example if someone linked their FFXIV account to the wrong PSN account, there is absolutely no recourse for them.

[Eye_Gore]

For example if someone linked their FFXIV account to the wrong PSN account, there is absolutely no recourse for them.

Not entirely true. If an account is linked by mistake they do offer a one time deal.

[Ken_8O]

I would love to have had this option when I linked my psn account to my friend's by mistake. It was 1am, it was just released an in my eagerness I linked it to his by mistake. I have spent countless hours on the phone with both SE and PSN to no avail. I was told it never has been and never will be possible. If they've change their policy then I would love to know!

[Eye_Gore]

I could be mistaken as to what this means but:
https://support.na.square-enix.com/c...82&la=1&daxx=1