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Thread: Please help

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  1. 11-16-2015 05:43 AM #1
    NathanDrake
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    Please help

    I seem to have been banned from psn. I went to play today and it wont let me sign into my ps4. I cant contact sony until tomorrow so I created a new psn account and it wont let me play heavensward. Why wont it let me?
    (0)
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  2. 11-16-2015 05:47 AM #2
    Rikkustrife
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    The game is attached to your other PSN account.
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  3. 11-16-2015 05:48 AM #3
    Eye_Gore
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    Just because you can't sign into the PSN doesn't mean you've been banned from it. To get a console ban would take a serious infraction on your part.
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  4. 11-16-2015 05:59 AM #4
    NathanDrake
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    I have no idea why I have been banned. Sony will hear me tomorrow, but what are my options if they don't reinstate my account? Does that mean I have lost all my progress on ff 14?
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  5. 11-16-2015 06:12 AM #5
    Eye_Gore
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    Quote Originally Posted by NathanDrake View Post
    I have no idea why I have been banned.
    Check your email thats linked to that PSN ID. There isn't much Sony will do, if its a temp ban, you wait it out. If its a perma ban, good luck trying to get that reversed. As for FF, you'll have to get that account un-linked from it, not sure if that is possible, I'm guessing it should be, but that will need to go thru SE.
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    Last edited by Eye_Gore; 11-16-2015 at 06:15 AM.
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  6. 11-16-2015 06:14 AM #6
    NathanDrake
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    Quote Originally Posted by Eye_Gore View Post
    Check your email thats linked to that PSN ID.
    I have not received any email from sony explaining why this has happened. I have checked spam mail and its not even there.
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  7. 11-16-2015 06:00 AM #7
    Brannigan
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    Your FF14 account should be fine.
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  8. 11-16-2015 06:02 AM #8
    MilesSaintboroguh
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    Does it actually outright say you been banned?
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  9. 11-16-2015 06:06 AM #9
    MikotoMina
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    You can sign on from psn.
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    Leaving a good impression is better than making people feel like they can't do anything right.
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  10. 11-16-2015 06:07 AM #10
    NathanDrake
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    Yes I get an error msg ws-37368-7

    Access to playstation network by this account has been banned or temporarily suspended.

    Does that mean I have to buy ff14 and heavensward again on my new psn account I created?
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