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Thread: Please help

  1. #1
    Player
    NathanDrake's Avatar
    Join Date
    Nov 2013
    Posts
    38
    Character
    The Chosen
    World
    Phoenix
    Main Class
    Thaumaturge Lv 60

    Please help

    I seem to have been banned from psn. I went to play today and it wont let me sign into my ps4. I cant contact sony until tomorrow so I created a new psn account and it wont let me play heavensward. Why wont it let me?
    (0)

  2. #2
    Player
    Rikkustrife's Avatar
    Join Date
    Aug 2013
    Posts
    337
    Character
    Overlord Rikkustrife
    World
    Diabolos
    Main Class
    Archer Lv 65
    The game is attached to your other PSN account.
    (1)

  3. #3
    Player
    Eye_Gore's Avatar
    Join Date
    Jun 2014
    Posts
    1,628
    Character
    Yolanda Freebush
    World
    Malboro
    Main Class
    Gladiator Lv 80
    Just because you can't sign into the PSN doesn't mean you've been banned from it. To get a console ban would take a serious infraction on your part.
    (0)

  4. #4
    Player
    NathanDrake's Avatar
    Join Date
    Nov 2013
    Posts
    38
    Character
    The Chosen
    World
    Phoenix
    Main Class
    Thaumaturge Lv 60
    I have no idea why I have been banned. Sony will hear me tomorrow, but what are my options if they don't reinstate my account? Does that mean I have lost all my progress on ff 14?
    (0)

  5. #5
    Player
    Brannigan's Avatar
    Join Date
    Mar 2011
    Posts
    1,486
    Character
    Will Brannigan
    World
    Excalibur
    Main Class
    Paladin Lv 80
    Your FF14 account should be fine.
    (0)

  6. #6
    Player MilesSaintboroguh's Avatar
    Join Date
    Nov 2013
    Location
    Gridania
    Posts
    5,764
    Character
    Miles Saintborough
    World
    Balmung
    Main Class
    White Mage Lv 100
    Does it actually outright say you been banned?
    (0)

  7. #7
    Player
    MikotoMina's Avatar
    Join Date
    Nov 2015
    Posts
    30
    Character
    Mikoto Highcross
    World
    Excalibur
    Main Class
    Black Mage Lv 60
    You can sign on from psn.
    (0)
    Leaving a good impression is better than making people feel like they can't do anything right.

  8. #8
    Player
    NathanDrake's Avatar
    Join Date
    Nov 2013
    Posts
    38
    Character
    The Chosen
    World
    Phoenix
    Main Class
    Thaumaturge Lv 60
    Yes I get an error msg ws-37368-7

    Access to playstation network by this account has been banned or temporarily suspended.

    Does that mean I have to buy ff14 and heavensward again on my new psn account I created?
    (0)

  9. #9
    Player
    Eye_Gore's Avatar
    Join Date
    Jun 2014
    Posts
    1,628
    Character
    Yolanda Freebush
    World
    Malboro
    Main Class
    Gladiator Lv 80
    Quote Originally Posted by NathanDrake View Post
    I have no idea why I have been banned.
    Check your email thats linked to that PSN ID. There isn't much Sony will do, if its a temp ban, you wait it out. If its a perma ban, good luck trying to get that reversed. As for FF, you'll have to get that account un-linked from it, not sure if that is possible, I'm guessing it should be, but that will need to go thru SE.
    (0)
    Last edited by Eye_Gore; 11-16-2015 at 06:15 AM.

  10. #10
    Player
    Gilraen's Avatar
    Join Date
    May 2012
    Location
    Gridania
    Posts
    2,489
    Character
    Gilraen Bior
    World
    Midgardsormr
    Main Class
    Archer Lv 70
    Well, this begs the question of what you've done to warrant that? But, all aside, you can still play on the PC if you have that option, but the game is registered to your specific PSN and not the console it's installed to. Setting up a new PSN won't let you play on a console.
    (3)

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