I'm having a problem in game and the GM told me to post it here.

I had done the quests and dungeon for Pharos Sirius but I can not talk to the person to unlock Pharos Sirius Hard mode. I checked both Upper Limsa Lominsa and Aleport and I simply can not get the quest to be unlocked. Please help.

Norbert Gespenst
Aether
Mateus
Playstation 4