Is the Duty Finder working as it should?

[Vasala]

I think what is irritating me the most about these increased wait times is wondering why some people are apparently getting to skip ahead in the queue. When it is giving an "average" wait time of 5-15 min and you are sitting there looking at 72 min in queue it just does not add up.

[Aylin]

I have had this issue, specifically with Ex Roulette, since this new patch dropped. I always queue as a healer, because I don't have a ton of time to play and appreciate the normally brief queues. However, since the patch those queues have been upwards of 30-45 minutes and longer. Queue for arboretum or PS hard by themselves? Quick pops.
I have not experienced any issues using Trial Roulette or Guildhest Roulette. No issues with Void Ark (though I've been queuing as a DPS, but its still be pretty fast). I have ONLY had this issue with Ex Roulette. (Obviously, this is in addition to the display bug.)

[Catwho]

Two more examples of GROUPS CUTTING THE LINE today:

Ex roulette with 3 people: Instant
Void Ark with 4 people - 2 DPS, a healer, and a tank - About 30 seconds

Hypothesis: The groups cutting in line are getting factored into the "average wait time" which is why the averages are so inaccurate. Plus, they're delaying the solo players.

[Colorful]

Two more examples of GROUPS CUTTING THE LINE today:

Ex roulette with 3 people: Instant
Void Ark with 4 people - 2 DPS, a healer, and a tank - About 30 seconds

Hypothesis: The groups cutting in line are getting factored into the "average wait time" which is why the averages are so inaccurate. Plus, they're delaying the solo players.

I think you're failing to understand how it works, parties that go in (almost) premade aren't delaying the solo players, they're helping a solo player get in. They grouped as a party, the game isn't going to split them up to meet your needs, so what does it do? It puts them in their own party, and grabs a tank/healer/dps into that party with them, instead of having that solo player wait around for their party to fill from scratch.

[DragonSlayer45]

At the very least, the queue seems to definitely be bugged. I got into a Void Ark instantly as a DPS earlier today, yet when I queued up again right after the previous run finished, the queue ran up to 75 minutes before I gave up since I had to leave. It was labelled the usual "Less than 5 min" as well.

I'm sorry Square Enix and defenders, but no. Something is wrong with the queue.

[destroyer2324]

Im having the same issues with duty finder. I don't understand how lv50 roulette takes 35mins as dps, but if I queue for just 1 lv50 dungeon from the list I queue in 12 mins. Shouldn't having a wider selection to join be less than for a specific dungeon?

[ParaKnox]

Now every time i queue the second one loads I someone instantly leaves and I'm put in a perma queue again.

[Catwho]

I think you're failing to understand how it works, parties that go in (almost) premade aren't delaying the solo players, they're helping a solo player get in. They grouped as a party, the game isn't going to split them up to meet your needs, so what does it do? It puts them in their own party, and grabs a tank/healer/dps into that party with them, instead of having that solo player wait around for their party to fill from scratch.

The issues everyone is reporting in the duty finder with roulettes has so far ONLY applies to people queuing solo, though. I've yet to see anyone reporting the 2+ hour times have more than just themselves in the queue, regardless of their jobs. 2 DPS get into Void Ark in 4 minutes. A tank, a healer, and a DPS get into Void Ark in 1 minute. A healer alone waits an hour.

[TouchandFeel]

I also have been experiencing issues with the df.
I queue for an expert dungeon individually it pretty much insta pops, then when I queue for Ex Roulette I get stuck waiting for a long time.
Then there are the Void Ark tank queues.

Overall I am of the opinion that the df queuing system is broken now. The game has become nearly unplayable for me in regards to instanced content as I spend all my limited playtime waiting in a queue to just end up having to log off without ever having gotten in. I have never had issues like this since the launch of 2.0, so something obviously changed and not for the better.

[raela]

The issues everyone is reporting in the duty finder with roulettes has so far ONLY applies to people queuing solo, though. I've yet to see anyone reporting the 2+ hour times have more than just themselves in the queue, regardless of their jobs. 2 DPS get into Void Ark in 4 minutes. A tank, a healer, and a DPS get into Void Ark in 1 minute. A healer alone waits an hour.

3 dps, took 30+ mins last night. I think that was just bad luck though. It was prime time and dps average was less than 5.. I probably should've switched to a healer. The worst part was the alliance was fairly miserable, so we had several wipes and really low dps. I think it took around an hour?