Is the Duty Finder working as it should?

[DestroyerOfLargePlanets]

Thanks for the update

[Mycow8me]

Does the dutyfinder switch you between things you have qued for randomly till one fills? Ive noticed sometimes id be qued for a titan extreme for example just waiting on one more member then it would start switching through the other things ive qued for, eventually going back to titan extreme now waiting on a bunch of members.
Im not sure the random switching function is helpful. Ive waited 30+ minutes before when queing for multiple extremes but i know if i had stayed in one that just needed one more to fill id have gotten in one faster.

When i que for multiple things. Id rather be placed in the que that is closest to filling on any of the things selected and stay there, unless one of the other ones becomes closer to filling and stay in that one instead of switching randomly... i hope this makes sense...

[Recaldy]

Queing for Frontlines: Siege as an 8 man party yielded us a 30+ minute wait before we disbanded while all of us queing individually gave us a game in minutes. This didn't happen before the patch. Please fix. <_<

[MihaelB]

Queing for Frontlines: Siege as an 8 man party yielded us a 30+ minute wait before we disbanded while all of us queing individually gave us a game in minutes. This didn't happen before the patch. Please fix. <_<

I knew something was wrong with pvp queues

[Youkulm]

I knew something was wrong with pvp queues

All of the queues are broken it seems. The only way they're working properly is by queuing solo. Even 8 man parties for Void Ark and PvP are broken like parties that aren't full. Sucks :c

[MihaelB]

All of the queues are broken it seems. The only way they're working properly is by queuing solo. Even 8 man parties for Void Ark and PvP are broken like parties that aren't full. Sucks :c

From personal experience, the roulettes I've been having issues with, normal dungeons have no issues for tanks/healers I queue on+ frontlines has no issues. DPS seems to suffer from people withdrawing, etc due to long time periods of waiting and higher chance of occurrence I imagine

[Felis]

snip

If you queue for multiple contents at the same time (no roulette) it should put you in the queues of those contents. It should only switch between the status displays of the different queues (because only 1 queue can be displayed at the same time) and you get the content that fill up first.

[Mycow8me]

I know it only ques for one at a time, my issue is that it cycles through all the things i que for seemingly at random instead of just keeping me in a que that is only waiting on one more member. If it ramdomly cycles to a different que, you could potentially lose out on a que that filled. This can keep happening if unlucky enough causing 30+ minute waits. It would be more efficient if it simply stopped cycling through all the stuff you qued for and just keeps you in the one that is closest to filling at all times.

It doesnt seem to only display one, if it does thats strange because i can recall many times when cycling that the displayed members for something had seemingly started over. This happens more so on dps.

If it really is qued for them all and only displays one, i must be paranoid.

[Nexxa]

Hopefully this gets fixed soon. It's kinda terrible. ><

[Zhexos]

Greetings,

First, I would like to thank you all for your cooperation this past weekend by queueing solo or as an entirely pre-made party in the Duty Finder, and once again apologize for the inconvenience this may have caused.

The development, operations, and QA teams have conducted their investigation and were able to address the following issues for the Duty Roulette using the Duty Finder:

• An issue when queueing for Duty Roulette with 3 or fewer members would halt the queue under certain conditions.
• An issue where the matching speed would slow down under certain conditions.

The internal fix for above two issues was completed last Friday evening. We were able to verify the system working correctly upon observing the matching patterns of around 100 players. During this time we ran several programs to repeat the matching process and completed the internal verification process. We confirmed that matching was smoothly taking place, therefore we have implemented a hotfix last night.

With this hotfix, the long queue times during peak hours should be relieved and should work according to the new matching system. However, please note that since there are tens of thousands of queues occurring each hour on the live servers, an unforeseen issue may arise on the live data centers. We'll continue monitoring in real time, and if any issues arise, we'll be sure to follow-up with everyone.

Also, please keep in mind that the queue times may be affected by the following factors:

• Time frame
• Role in queue
• Content queued for
• Frequent queueing of players challenge content for the first time (first-timer priority matching)

These factors, however, are a part of regular game play behavior, so please keep this in mind. If you are still experiencing longer than usual queue times after this hotfix, please be sure to leave feedback so we can relay the information over to the dev. team for further investigation. Thank you.