Is the Duty Finder working as it should?

[SlyRoyale]

Greetings,

While queue times have increased, we have seen no indication that the Duty Finder is experiencing any matching issues since the release of Patch 3.1.

Seriously? Waiting for over than hour for a roulette to pop does not constitute as a matching issue? Not to mention that the patch notes explicitly stated that matching algorithms were adjusted for faster queue times? Am I being played like a puppet here? This is unacceptable and you have the audacity to tell us that there are no matching issues? If this is a joke, then I'm not laughing.

For the Void Ark specifically...

This applies to roulettes. All roulettes.

We'll continue to monitor the situation and if we spot any issues or irregularities, we'll be sure to follow up.

Like DPS waiting for over an hour or two isn't enough of an irregularity? Pardon my language, but that is bullshit. Queues haven't been this long whenever I played as a DPS. On average, I just had to wait 8-15 minutes, or half an hour at most. Right now, I'm waiting 85+ minutes for my levelling roulette to pop and I'm going to give up and forget about my challenge log rewards because it'd be quicker for me to get 130 esoteric tomes and kill my daily Centurio marks than to waste time doing jack squat.

"Duty Finder isn't experiencing any matching issues since the release of the patch," my ass!

[Kydi]

My FC group sat in DF with 1 tank (me) and 5 dps for void ark this evening. As soon as I dropped group and it was a 5 dps queue, instant pop. It seems a bit odd that the matching algorithms wouldn't be able to find 2 healers without a group in an hour, but could find 2 healers and a tank.

[Lone-wolfe-02]

What a joke blatantly lying to our faces. How can you say queue times have increased yet there are no issues... Were they high or drunk maybe both.

[technole]

Tanks will have slowest queue for Void Ark unless full party/alliance. It'll get better over time, but solo queuing as tank will always be slowest. Or a death wish I guess.

You also have to consider during the early days and even weeks of major updates many will queue pre-made as much as possible for better results. FCs been waiting for quite awhile to do more content together.

Then you have the wealth of content now that give esoteric tomes. Dungeons? Only did each instance as a newbie once and two EX roulettes last week and that was it, capped from everything else. Stopped queuing after Thursday.

[Phia]

Tanks will have slowest queue for Void Ark unless full party/alliance. It'll get better over time, but solo queuing as tank will always be slowest. Or a death wish I guess.

You also have to consider during the early days and even weeks of major updates many will queue pre-made as much as possible for better results. FCs been waiting for quite awhile to do more content together.

Then you have the wealth of content now that give esoteric tomes. Dungeons? Only did each instance as a newbie once and two EX roulettes last week and that was it, capped from everything else. Stopped queuing after Thursday.

Earlier in the week I sat in the expert roulette queue as a healer for 2 hours with no pop. I dropped and re-queued with the two expert dungeons manually selected, and got an instance in a matter of seconds. Numerous people have posted similar experiences around the internet, and in this very thread. I've been playing since launch, and I've never had queues this bad for anything.

Add to that, we're coming off a patch which claims "The matching algorithm for Duty Roulette has been adjusted to reduce wait times", and suddenly people are having this kind of issue? You'll forgive me if I don't buy the argument that everything is working the way it always has, and I'm just not understanding the circumstances. It's honestly a little baffling that people like Tadacho can even go so far as to completely disregard the experiences of the people having these issues, and posts like this one, as well-intentioned as they may be, carry that same, if less obnoxious, feel of hand-waving the problems away. To say nothing of the fact that the only SE response to this whole issue is to say that there is no issue, it should be self explanatory why someone being affected won't take kindly to more of the same.

[Blindheart]

I'm almost an hour into a PVP queue solo where the avg time is 15 min...

[xXRaineXx]

Maybe it's got something specific with the NA servers. I have no problems doing any DF related activities in Chocobo. Maybe there's just a lack of people doing content? After all, most the peope AFK in Gilgamesh, like log in right after maint and afk...

[Felmyst]

[technole]

Maybe it's got something specific with the NA servers. I have no problems doing any DF related activities in Chocobo. Maybe there's just a lack of people doing content? After all, most the peope AFK in Gilgamesh, like log in right after maint and afk...

It's more along the lines of having a variety of content available this go around to get Eso tomes. Void Ark, Alex NM and Savage, PvP, Diadem, not to mention hunts being active again. Dependency on running dungeon roulettes is becoming much less now, especially towards the end of the reset. We've always been doing full pre-mades for roulettes since the patch, so I guess I'm part of the "problem" of these queue times?

[RyuRoots]

It's more along the lines of having a variety of content available this go around to get Eso tomes. Void Ark, Alex NM and Savage, PvP, Diadem, not to mention hunts being active again. Dependency on running dungeon roulettes is becoming much less now, especially towards the end of the reset. We've always been doing full pre-mades for roulettes since the patch, so I guess I'm part of the "problem" of these queue times?

I guess literally everyone on primal data center decided to stop leveling classes past 50 and use roulettes in that equation too, then since I get queues of several hours to get into leveling roulette for the past few days. And I got in just fine last Tuesday with relatively normal times, when everyone was zerging Diadem, Void Ark, and the other things you incorrectly attribute these times to.