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  1. 11-19-2015 03:16 AM #1
    Greven
    Player
    Greven's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    778
    Character
    Chris Von'greven
    World
    Ragnarok
    Main Class
    Dark Knight Lv 80

    New Mogstation Automatic Renewal

    Hi there,

    I can't find a way to stop the Automatic Renewal from the Mogstation. I did it in the past when I needed to but some buttons have been changed and the FAQ are not updated.

    Can this be addressed or anyone help me? I have one week before the sub goes off.
    Thank you all
    (0)
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  2. 11-19-2015 12:08 PM #2
    Enkidoh
    Player
    Enkidoh's Avatar
    Join Date
    Dec 2012
    Location
    Ala Mhigo
    Posts
    8,282
    Character
    Enkidoh Roux
    World
    Balmung
    Main Class
    Paladin Lv 90
    After logging into the Mogstation, on the main account page simply click the big 'Manage Service Options' button, and then under the section that says 'Service Account Status' click 'Cancel Subscription', and confirm when prompted by the sad moogle (make sure it is 'Cancel Subscription' you click and NOT 'Cancel Service Account', as that will delete your account completely and everything attached to it!

    Once your subscription has been cancelled, you will still be able to login to the game up to the end of that current subscription period (it should tell you how many days you have remaining for that).

    Naturally you can log back into the Mogstation and renew your subscription when you're ready to do so as well at any time.
    (1)
    Last edited by Enkidoh; 11-19-2015 at 12:11 PM.
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