Since many people just black list characters that are spamming, I think an addition to the black list would be great. Why are you blacklisting this person? Have two or three choices and then its done. If you choose spam, RMT, or what ever, the last few posts that that character had are automatically forwarded to support with their server and character name. Also it locks the character so that it cannot be erased till the support can review the incident. IF spamming is involved the account is already flagged and it will be easier to eliminate the account. What ever violation can be dealt with a great deal easier than the support looking up who sent the report and who was doing it when and where and see if it was just random or they were just being a pain.

I have character from months ago sitting in my blacklist even after I reported them, that still are spamming the game.